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- Tasks: Manage maintenance jobs, liaise with engineers, and handle client queries daily.
- Company: Join a growing business serving rail, education, health, and local authorities in Southern England.
- Benefits: Enjoy a Monday to Friday schedule, 28 days holiday, and a company pension.
- Why this job: Make a real impact in a dynamic team focused on professionalism and customer service.
- Qualifications: Experience in planning and scheduling, computer literacy, and excellent organisational skills required.
- Other info: Only shortlisted candidates will be contacted; your details will be kept for future opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Location: St. Albans, AL1
Salary: £28,000
Working Hours: Monday-Friday (8:30am – 5:30pm)
An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business. You will be joining an established and successful organisation and become a valued member of the operations team. An individual with the ability to confidently learn and operate new software systems would thrive in this position.
My client specialises in serving the rail, education, health, local authority, and church sectors throughout Southern England. They offer a wide range of planned and reactive maintenance services, all delivered with a commitment to professionalism and outstanding customer service.
If you’re looking for a dynamic team where you can make a real impact, this could be the perfect opportunity for you!
Key Responsibilities:- To manage incoming reactive maintenance helpdesk jobs on various contracts, raising, allocating, reviewing, reworking, and signing off
- Liaising with engineers and subcontractors throughout the day
- Daily monitoring of CAFM system to ensure that helpdesk faults and work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA's
- Provide a friendly and professional point of contact for client queries or concerns
- Handle incoming calls and make outgoing calls as required
- Manage daily e-mails, personal and helpdesk mailbox, responding and actioning as required
- Liaising with wider team members where necessary to ensure the best resolution
- Completing administration tasks including daily reporting and signing off works
- Previous experience with planning & scheduling of engineers
- Knowledge of facilities maintenance
- Computer Literate including all Microsoft Applications
- Excellent planning and organisational skills
- Attention to detail and good telephone manner required.
- Ability to work under pressure and use own initiative to prioritise workload
- Monday – Friday
- 28 Days Holiday Inc. Bank Holidays
- Company Pension
Scheduler employer: Mission 4 Recruitment
Contact Detail:
Mission 4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the specific software systems mentioned in the job description. If you can demonstrate your ability to quickly learn and adapt to new technologies, it will show us that you're a great fit for the Scheduler role.
✨Tip Number 2
Highlight any previous experience you have in planning and scheduling, especially within facilities maintenance. Be ready to discuss specific examples of how you've successfully managed workloads and prioritised tasks in a fast-paced environment.
✨Tip Number 3
Prepare to showcase your communication skills during the interview. Since the role involves liaising with engineers and subcontractors, being able to convey information clearly and professionally will be key to your success.
✨Tip Number 4
Research our company and the sectors we serve, such as rail and education. Understanding our business model and values will help you align your answers with what we're looking for in a candidate.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in planning and scheduling, particularly in facilities maintenance. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed schedules or handled client queries in previous roles.
Highlight Software Proficiency: Since the role requires learning new software systems, emphasise your computer literacy and experience with Microsoft applications. If you have experience with CAFM systems, be sure to mention it.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position and inquire about the status of your application.
How to prepare for a job interview at Mission 4 Recruitment
✨Show Your Organisational Skills
As a Scheduler, you'll need to demonstrate your excellent planning and organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with CAFM Systems
Since the role involves daily monitoring of a CAFM system, it’s beneficial to research what this entails. If possible, mention any experience you have with similar software during the interview to show your readiness to adapt.
✨Highlight Your Communication Skills
You'll be liaising with engineers, subcontractors, and clients regularly. Prepare to showcase your ability to communicate effectively, both verbally and in writing, as this is crucial for resolving queries and ensuring smooth operations.
✨Demonstrate Your Ability to Work Under Pressure
The job requires handling incoming calls and managing emails while prioritising workload. Think of examples where you've thrived under pressure and how you maintained quality service during busy times.
