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- Tasks: Lead a dynamic team to ensure efficient delivery operations and maintain high service standards.
- Company: Join DPD UK, a leading sustainable delivery company with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, enhanced maternity/paternity leave, and discounted shopping.
- Why this job: Be part of a supportive culture that values growth, inclusivity, and social responsibility.
- Qualifications: Experience in fast-paced operations and strong people management skills are essential.
- Other info: Opportunities for career progression and personal development await you!
The predicted salary is between 33600 - 44400 £ per year.
Location: Edinburgh
Days of Work: Mon, Tue, Wed, Fri & Sat
Hours of Work: 07:30 - 16:30
Contract Type: Permanent / 40 Hours Per Week
Salary: circa £39,600 plus Bonus
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure "Depot Clear" is achieved in line with depot targets.
Qualifications:
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
- Strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- Highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight your experience in managing teams within fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions under pressure, as this will resonate well with the demands of the role.
✨Tip Number 4
Research DPD's sustainability initiatives and be ready to discuss how you can contribute to their goal of becoming the UK’s most sustainable delivery company. Showing your commitment to sustainability can give you an edge.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, as these are key qualities DPD UK is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company’s values. Mention how your skills align with their goals of sustainability and customer service excellence. Be sure to include your understanding of the logistics industry.
Highlight Key Skills: Focus on showcasing your strong communication, decision-making, and problem-solving skills. Provide examples of how you've successfully managed teams and resolved issues in previous roles, particularly in a transport or logistics setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at DPD UK
✨Show Your People Management Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Company Values
DPD UK places a strong emphasis on their core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Familiarise yourself with these values and think of ways you've embodied them in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think about scenarios you might face as a Shift Manager and how you would handle them, especially in a fast-paced environment.
✨Highlight Your Technical Skills
Since the role requires excellent computer skills and data analysis, be ready to discuss your proficiency with relevant software and tools. Provide examples of how you've used technology to improve operations or reporting in your previous jobs.
