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For Companies At a Glance
- Tasks: Lead a branch, maximise sales, and ensure top-notch customer service.
- Company: Join NAPA Auto Parts, a global leader in automotive parts with a rich history since 1925.
- Benefits: Enjoy exclusive discounts, career progression, and access to health and financial tools.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for growth.
- Qualifications: Experience in the automotive industry and strong leadership skills are essential.
- Other info: Join a diverse team and contribute to a market-leading brand with over 6,000 locations.
The predicted salary is between 36000 - 60000 ÂŁ per year.
NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.
We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression.
Responsibilities will include but not limited to:
- Achieving branch sales, margin, and targets.
- Ensuring first-class service to all our customers.
- Driving the branch team focusing on great customer service and communication whilst achieving sales and promotional targets.
- Manage and control branch running costs.
- Manage stock control, including stock taking and adjustments.
- Manage cash handling and control of specific customer accounts.
- Support the organisation’s senior management in implementing and maintaining policies and procedures.
- Communication to your team, key aims and objectives.
- Responsibility for the daily running of all aspects of the branch.
- Responsibility for maintaining health and safety within your depot.
To be successful in this role:
- Ability to manage and motivate a team to achieve objectives.
- Ability to communicate at all levels.
- Experience in building and maintaining customer relationships.
- Experience with using online and windows based cataloguing systems.
- Ability to lead from the front and create a team environment.
- Ability to work in a fast-paced environment.
- Sales focused with a can-do attitude.
- Ability to multitask and distinguish between “urgent and important” tasks.
- Knowledge of the local areas and customer base would be desired (but not essential).
In return we offer:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to health, wellbeing and financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
Branch Manager employer: Genuine Parts
Contact Detail:
Genuine Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with NAPA Auto Parts and their values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in branch management or motor factors. Building connections can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and achieved sales targets in previous roles. Highlighting your leadership skills and results-driven mindset will demonstrate your capability to excel as a Branch Manager.
✨Tip Number 4
Research the local market and customer base relevant to the branch you’re applying for. Showing that you understand the community and its needs can set you apart, proving that you’re ready to hit the ground running.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any previous roles as a Branch Manager or similar positions. Emphasise your achievements in sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your leadership skills. Mention specific examples of how you've motivated teams and achieved sales targets in past roles.
Highlight Relevant Skills: In your application, clearly outline your ability to manage stock control, handle cash, and maintain health and safety standards. These are crucial for the Branch Manager role at NAPA Auto Parts.
Showcase Customer Relationship Experience: Demonstrate your experience in building and maintaining customer relationships. Provide examples of how you've successfully communicated with customers and resolved issues to enhance their experience.
How to prepare for a job interview at Genuine Parts
✨Know Your Numbers
As a Branch Manager, you'll be expected to achieve sales and margin targets. Brush up on your understanding of key performance indicators (KPIs) relevant to the automotive industry, and be ready to discuss how you've met or exceeded these in your previous roles.
✨Showcase Leadership Skills
Demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led a team in the past, focusing on communication, support, and achieving objectives together.
✨Customer Relationship Focus
Highlight your experience in building and maintaining customer relationships. Be prepared to share specific instances where your customer service skills made a significant impact on sales or customer satisfaction.
✨Familiarise with NAPA's Values
Research NAPA Auto Parts and understand their commitment to quality and excellence. Align your answers with their values during the interview to show that you're a good cultural fit for the company.
