Compliance Officer

We are currently seeking Asset Compliance Officers, specialising in fire, electrical, and asbestos compliance, to join us on a 12-month fixed-term contract. The main purpose of these roles is to support the Compliance Manager in monitoring and managing the delivery of our asset compliance services, ensuring that all statutory compliance obligations and requirements across the Group are met. This includes adherence to up-to-date legislation, health & safety regulations, and best practices in relation to gas safety and servicing, electrical testing, fire risk assessments (FRA), water hygiene, lifts, asbestos, and other related services such as solar and renewable energy assets—ultimately contributing to customer safety, satisfaction, and value for money.

The successful candidates will work effectively with key internal colleagues and external partners to help the Group meet all statutory and regulatory obligations. Our Compliance team currently includes three staff members, and these roles will be valuable additions to our growing and evolving team. Please note, this is a fixed-term contract opportunity.

• Assist contractors, colleagues and tenants with queries and complaints relating to your contracts and resolve them quickly and effectively.
• Proactively maintain accurate records, including regular property and asset reconciliation with contractors, to ensure compliance is met.
• Actively monitor and challenge the service provided by contractors and collect agreed performance information, presenting this in formats appropriate for the audience.
• Arrange regular contract review meetings to enable contractor performance to be scrutinised, including financial and operational performance.
• Ensure purchase/works orders are raised promptly and accurately to enable works to be carried out and budgets to be monitored.

• Experience in gathering information, diagnosing problems, drawing logical conclusions and suggesting practical solutions.
• Ability to raise purchase/works orders promptly and accurately.
• A strong understanding of financial controls.
• Experience of supporting management or delivery of asset compliance contracts.
• Ability to chair contractor meetings whilst taking minutes.

• Awareness of statutory and regulatory requirements relating to the compliance areas listed above.
• A good understanding of contract management and valuations.
• Good understanding of MS Office, particularly Microsoft Excel.

• Interpersonal skills to liaise with residents and provide responses to complaints.
• Good verbal and written communication skills.
• Highly organised, methodical and analytical with exceptional attention to detail.
• Experience of building and maintaining relationships with contractors, tenants and staff across different functions.

The salary for this role is £41,093 per annum with up to 10% pension contribution. We also offer fantastic additional benefits: Flexible-working, Life Assurance, Employee Wellbeing App/Mental Health Support, Online GP Service, Cycle to work, Opportunities for self-development with over 60 courses available to self-enrol, Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme.

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.