At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a brand dedicated to enhancing everyday moments with meaningful products.
- Benefits: Enjoy employee discounts, quarterly product allowances, and wellbeing initiatives.
- Why this job: Be part of a supportive culture that values motivation, connection, and personal growth.
- Qualifications: Previous Store Manager experience in retail or hospitality is essential.
- Other info: Bring your energy and humour to inspire your team and celebrate successes!
The predicted salary is between 28800 - 43200 £ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Apply here. You are about to take an exciting step into your journey with us.
Store Manager - Stirling (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Stirling (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product offerings. Understanding their unique selling points will help you connect with customers and inspire your team, showcasing your passion for the brand during interviews.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where your leadership directly contributed to improved customer experiences or sales performance, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Demonstrate your people management skills by discussing your approach to coaching and motivating team members. Be ready to share strategies you've used to foster a positive work environment and drive employee engagement.
✨Tip Number 4
Showcase your problem-solving abilities by preparing to discuss challenges you've faced in previous roles and how you overcame them. This will illustrate your decision-making skills and readiness to tackle the dynamic nature of retail management.
We think you need these skills to ace Store Manager - Stirling (40 hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your relevant experience in retail or hospitality, particularly any previous Store Manager roles. Highlight your people management skills and any achievements that demonstrate your ability to drive sales and enhance customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your passion for creating exceptional customer experiences and leading teams. Use specific examples from your past roles to illustrate your leadership style and how you motivate others to achieve their goals.
Prepare for Potential Questions: Anticipate questions related to team management, problem-solving, and decision-making. Prepare examples that showcase your ability to inspire and connect with your team, as well as how you've successfully driven performance in previous positions.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, highlighting specific situations where your leadership made a difference.
✨Emphasise Customer Experience
Rituals values exceptional customer experiences. Be ready to discuss your approach to customer service and share stories that illustrate how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Discuss Your People Management Techniques
Since the role involves coaching and developing team members, be prepared to talk about your people management skills. Share your strategies for effective communication, motivation, and how you handle performance issues within a team.
✨Prepare for KPI Discussions
Understanding key performance indicators (KPIs) is crucial for this role. Familiarise yourself with common retail KPIs and be ready to discuss how you've previously set and achieved targets, as well as how you plan to drive performance in the new role.