At a Glance
- Tasks: Lead operations, improve processes, and manage workforce in a dynamic manufacturing environment.
- Company: Join Hewland Engineering, a leader in high-performance transmission solutions for motorsport and electric transport.
- Benefits: Enjoy a full-time role with opportunities for professional development and a collaborative work culture.
- Why this job: Be part of an innovative team driving engineering excellence and making a real impact in the industry.
- Qualifications: Strong engineering background, leadership experience, and excellent organisational skills required.
- Other info: This is an onsite position located in White Waltham, Maidenhead.
The predicted salary is between 36000 - 60000 £ per year.
Hewland White Waltham, England, United Kingdom
Operations Manager
With a legacy of engineering excellence, Hewland Engineering Ltd. continues to lead the way in high-performance transmission solutions, supporting motorsport teams, performance car constructors, and innovators in hybrid and electric transportation. Our comprehensive offerings include off-the-shelf and bespoke products, design consulting, and manufacturing expertise, underpinned by a commitment to exceptional customer service.
As part of our ongoing expansion, we are seeking an Operations Manager to drive operational excellence and support the growth of our manufacturing capabilities, ensuring the delivery of high-quality, reliable products to our global customers. This role is onsite at White Waltham, Maidenhead.
Duties and Responsibilities
- Operational Leadership: Maintain clear and effective communication with management, staff, and vendors to ensure smooth and efficient operations. Actively pursue and align departmental activities with the company’s strategic and operational objectives. Oversee operational activities to ensure adherence to project timelines and budgets.
- Process Improvement & Quality Assurance: Develop, implement, and maintain robust quality assurance protocols. Enhance the efficiency of existing processes and procedures to optimise organisational capacity. Collaborate with internal departments, such as Production Engineering, to drive process improvements and operational performance.
- Workforce Management & Development: Track staffing requirements and manage recruitment to meet operational demands. Support and develop the shop floor workforce through appraisals, pay reviews, HR support, and development plans. Foster a culture of continuous improvement, driving positive change across teams.
- Customer Experience & Issue Resolution: Communicate customer issues with the operations team and devise solutions to improve the customer experience. Actively address and resolve customer complaints, ensuring high satisfaction levels.
- Planning & Support: Support the generation, review, and monitoring of progress against the operations delivery plan. Work closely with the management team to set and implement policies, procedures, and systems, ensuring effective execution. Provide critical support to the Production Manager across all operational areas.
Required Skills and Attributes
- Strong background in engineering with experience in manufacturing or related fields.
- Demonstrated leadership abilities with prior team management experience.
- Excellent organisational skills with the ability to prioritise effectively in a dynamic environment.
- Strong communication and interpersonal skills, fostering collaboration across teams.
- Results-driven and self-motivated with a focus on achieving operational excellence.
- Effective problem-solving and decision-making capabilities.
- Proficiency in PC tools, particularly Microsoft Excel, with the ability to analyse and present data.
- A passion for driving positive change and fostering professional development within teams.
Preferred Qualifications and Experience
- HNC or equivalent in an engineering-related discipline.
- Proven experience in leadership roles within a manufacturing or engineering environment.
Join the Hewland Team:
If you are passionate about operational excellence and want to contribute to a company at the forefront of engineering innovation, we want to hear from you. Apply today to become part of our journey.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Motor Vehicle Manufacturing
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Contact Detail:
Hewland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Hewland Engineering's products and services. Understanding their high-performance transmission solutions will not only help you in interviews but also demonstrate your genuine interest in the company and its operations.
✨Tip Number 2
Network with current or former employees of Hewland Engineering on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and operational challenges, which you can reference during your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements in previous roles. Highlighting your experience in enhancing operational efficiency will resonate well with the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on industry trends related to manufacturing and engineering. Being knowledgeable about the latest advancements can help you articulate how you can contribute to Hewland's commitment to innovation and operational excellence.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering and manufacturing. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your understanding of Hewland Engineering's mission. Mention how your skills align with the job requirements and how you can contribute to their growth.
Highlight Relevant Skills: In your application, focus on key skills such as process improvement, workforce management, and problem-solving. Provide examples of how you've successfully implemented these skills in previous roles.
Showcase Your Communication Abilities: Since the role requires effective communication with various stakeholders, include examples in your application that demonstrate your strong interpersonal skills and ability to foster collaboration across teams.
How to prepare for a job interview at Hewland
✨Showcase Your Engineering Background
Make sure to highlight your engineering experience, especially in manufacturing. Discuss specific projects or roles where you demonstrated your technical skills and how they relate to the operations manager position.
✨Demonstrate Leadership Skills
Prepare examples of your leadership experience. Talk about how you've managed teams, resolved conflicts, and driven operational excellence in previous roles. This will show that you're ready to take on the responsibilities of the role.
✨Emphasise Process Improvement Experience
Be ready to discuss any process improvements you've implemented in past positions. Share specific metrics or outcomes that demonstrate your ability to enhance efficiency and quality assurance within a team.
✨Prepare for Customer Experience Scenarios
Think of examples where you've successfully handled customer complaints or improved customer satisfaction. This is crucial for the role, so showing your problem-solving skills in this area will be beneficial.