At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive sales.
- Company: Join Primark, a global retail leader with over 80,000 colleagues across 450+ stores.
- Benefits: Enjoy 31 days annual leave, pension, and opportunities for digital learning and career growth.
- Why this job: Be part of a people-first culture where your impact shapes the future of retail.
- Qualifications: Leadership experience and strong organisational skills are essential; coaching ability is a plus.
- Other info: We celebrate diversity and inclusivity, ensuring everyone can thrive together.
The predicted salary is between 25000 - 36000 £ per year.
Location: Primark Lakeside
Salary: £32,222 (with 31 days annual leave & pension)
Contract: Full-Time Permanent, 5 days out of 7
A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Team Manager role is at the forefront of this. There’s real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team’s development and encourage a fast, efficient, enjoyable customer experience.
What you’ll do
- Collaborate with the rest of the management team to support the daily running of the store.
- Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
- Oversee till areas or fitting rooms when required.
- Organise your team of Retail Assistants, setting tasks daily.
- Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
- Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.
What you’ll bring
- Leadership experience and coaching skills – ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
- Driver of performance through commercial awareness and talent development.
- Focus on building strong relationships to enhance employee culture and well-being.
- Excellent organisational skills and the ability to problem-solve.
Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging. Apply to make an impact as a Team Manager and be welcomed to the wide world of Primark.
Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk
Team Manager employer: Primark Stores Limited
Contact Detail:
Primark Stores Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with Primark's values and culture. Understanding their people-first approach will help you align your responses during interviews, showcasing how you can contribute to their dynamic environment.
✨Tip Number 2
Prepare examples of your leadership experience that demonstrate your ability to motivate and coach a team. Highlight specific instances where you've improved team performance or enhanced customer experiences.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current industry practices will show your commitment to driving performance and staying ahead in the retail sector.
✨Tip Number 4
Network with current or former Primark employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and coaching skills. Use specific examples that demonstrate your ability to motivate a team and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Primark's people-first culture. Mention how your values align with theirs and how you can contribute to their team.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed teams or projects in the past. Highlight your problem-solving abilities and how you've driven performance through commercial awareness.
Prepare for Potential Questions: Think about common interview questions related to team management and customer service. Prepare answers that showcase your experience and how you would handle various scenarios in the role of Team Manager.
How to prepare for a job interview at Primark Stores Limited
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully motivated and coached a team in the past, focusing on specific outcomes that highlight your ability to drive performance.
✨Understand the Company Culture
Primark values a people-first culture, so it's essential to show that you align with their values. Research their approach to employee well-being and inclusivity, and be ready to discuss how you can contribute to this environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and organisational skills. Think of scenarios where you've had to manage stock, create visual displays, or handle customer complaints, and be prepared to explain your thought process and actions.
✨Demonstrate Commercial Awareness
Being commercially aware is crucial for this role. Familiarise yourself with current retail trends and how they impact sales. Be ready to discuss how you would apply this knowledge to enhance the store's performance and customer experience.