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- Tasks: Lead a fun team ensuring guests enjoy our games and receive top-notch service.
- Company: Join HB Leisure, the global leader in skilled games across 29 countries and 150 attractions.
- Benefits: Enjoy competitive pay, flexible hours, bonuses, and discounts at hundreds of retailers.
- Why this job: Experience a vibrant work culture, travel opportunities, and develop skills for your future career.
- Qualifications: Previous customer service experience and a positive, outgoing personality are essential.
- Other info: Work in exciting locations worldwide and access unlimited wellbeing resources.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Supervisor (Games) role at HB Leisure Ltd. HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for a Games Supervisor to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, but we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Games Supervisor, you will work closely with our management team ensuring that as a team we are delivering great customer service and that guests have as much fun as possible whilst playing our games! If you hold the required experience below and are an outgoing and well-motivated individual, then we would like to hear from you!
In return we will offer you:
- Competitive rates of pay
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Previous Customer Service experience required
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation - due to the location of the site
Supervisor (Games) employer: HB Leisure Ltd.
Contact Detail:
HB Leisure Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Games)
✨Tip Number 1
Familiarise yourself with the games and attractions offered by HB Leisure. Understanding the products will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've provided excellent service, as this is crucial for a Supervisor role.
✨Tip Number 3
Demonstrate your outgoing personality during any interactions. Since the role requires a positive attitude, showing enthusiasm and energy can set you apart from other candidates.
✨Tip Number 4
Be flexible with your availability. Mention your willingness to work weekends and bank holidays, as this aligns with the company's needs and shows your commitment to the role.
We think you need these skills to ace Supervisor (Games)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Games Supervisor at HB Leisure. Highlight your relevant customer service experience and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your communication skills, positive attitude, and any previous supervisory roles or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at HB Leisure specifically and how you can contribute to their team in delivering great customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at HB Leisure Ltd.
✨Show Your Customer Service Skills
As a Supervisor in the games sector, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Demonstrate Your Outgoing Personality
HB Leisure values outgoing and positive individuals. During the interview, let your personality shine through. Engage with the interviewer, smile, and show enthusiasm for the role and the fun environment of a theme park.
✨Highlight Your Teamwork Experience
Since you'll be working closely with a management team, it's important to showcase your teamwork skills. Discuss instances where you collaborated effectively with others to achieve a common goal, especially in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations on the job. Think about potential challenges you might face as a Games Supervisor and prepare thoughtful responses that demonstrate your problem-solving abilities.
