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- Tasks: Be the friendly face of our firm, greeting visitors and managing front desk duties.
- Company: Join a dynamic accounting and consulting firm in Birmingham, known for its welcoming culture.
- Benefits: Enjoy great perks like flexible hours, generous holiday allowance, and discounts on retailers.
- Why this job: Perfect for social butterflies who thrive in a fast-paced environment and love helping others.
- Qualifications: Must have strong communication skills and previous experience in a receptionist role.
- Other info: Full-time position with opportunities for training and development.
The predicted salary is between 20000 - 30000 £ per year.
We are currently recruiting for a Receptionist (FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Birmingham. The front of house team sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.
Being comfortable managing multiple tasks will be an important skill for the successful candidate. Alongside meet and greet duties, the team assists with meetings and events, booking rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties seamlessly. Our team also receives ad-hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go-to people in the building.
Hours: 40 hours per week, Mon-Fri
Salary: £25,075
Qualifications
- The ideal candidate will have excellent communication skills across all mediums, be friendly, professional, adaptable, and courteous.
- They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.
- Teamwork is important, as well as the ability to work independently.
- The successful candidate must have proven experience in a front of house or receptionist role, preferably within a corporate environment.
Additional Information
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform offering savings on high street retailers, hotels, cinemas, and more
- Our Training Academy provides excellent training and development opportunities
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.
Receptionist employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of the accounting and consulting firm. This will help you align your responses during any interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-play common scenarios you might encounter as a receptionist, such as handling difficult calls or greeting visitors, to build your confidence.
✨Tip Number 3
Network with current or former employees of the firm on platforms like LinkedIn. They can provide valuable insights into the role and the work environment, which can help you tailor your approach.
✨Tip Number 4
Showcase your organisational skills by preparing a list of relevant experiences where you've successfully managed multiple tasks. Be ready to discuss these examples during your interview to highlight your suitability for the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front of house roles. Emphasise your communication skills, adaptability, and any specific IT proficiency that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your ability to manage multiple tasks and provide examples of how you've successfully handled similar responsibilities in previous positions.
Highlight Teamwork Experience: Since teamwork is crucial for this role, include examples in your application that demonstrate your ability to work collaboratively. Discuss any experiences where you contributed to a team environment or supported colleagues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a receptionist.
How to prepare for a job interview at Portico Corporate Reception Management
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Practice answering common questions in a friendly and professional manner to reflect the tone expected in the role.
✨Emphasise Your Customer Service Experience
Highlight any previous roles where you provided exceptional customer service. Share specific examples of how you handled challenging situations or went above and beyond for clients, as this will show your suitability for a front-of-house position.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks simultaneously. Prepare to discuss how you prioritise tasks and stay organised. You might even want to bring a planner or digital tool that you use to manage your time effectively.
✨Research the Company Culture
Understanding the company’s values and culture can help you align your answers with what they are looking for. Familiarise yourself with their mission and any recent news about the firm, so you can express genuine interest and enthusiasm during the interview.
