Recruitment Customer Service Specialist
Recruitment Customer Service Specialist

Recruitment Customer Service Specialist

Daventry Full-Time 22500 - 29500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Recruitment Customer Service Specialist, managing candidates and clients daily.
  • Company: Be part of a growing hub in Daventry, dedicated to diversity and inclusion.
  • Benefits: Enjoy a salary up to £26,500, monthly commission, and 25 days holiday plus your birthday off!
  • Why this job: This role offers a dynamic environment with opportunities for personal growth and impact.
  • Qualifications: Must have a full UK driving licence, excellent organisational skills, and be proficient in Microsoft Office.
  • Other info: We support flexible working options and are committed to inclusivity.

The predicted salary is between 22500 - 29500 £ per year.

Our South Midlands Hub, based in Daventry is expanding and we are now looking to recruit a fulltime Recruitment Customer Service Specialist. This is an exciting opportunity to be part of a growing location.

Recruitment Customer Service Specialist responsibilities:

  • Candidate attraction, management and retention
  • Writing job adverts and placing them on job boards & social media
  • Developing an excellent understanding of clients, their industry, culture, environment and requirements to always provide the best possible service
  • Liaising with clients and candidates daily to fulfil staffing requirements and maximise work opportunities for candidates
  • Conducting thorough telephone and face to face interviews with candidates
  • Fully registering candidates for both temporary and permanent work
  • Carrying out Right To Work checks & referencing to ensure all candidates are fully compliant
  • Assisting with payroll duties - collating staffing hours, managing holiday entitlements, inputting weekly hours and dealing with any payroll queries
  • Lead generation for the hub
  • Carrying out routine in house audits
  • General office administration tasks as required

The successful candidate:

To be considered for the position of Recruitment Customer Service Specialist you must:

  • Have a full UK driving licence and your own car
  • Have excellent organisational skills and able to work under pressure
  • Be able to prioritise tasks and manage own workload efficiently
  • Have the ability to work to targets and deadlines
  • Be competent on Microsoft Mail, Excel and Word

What's in it for you?

  • Salary - Up to £26,500 per annum
  • Monthly Commission
  • 25 days holiday + Bank Holidays + Your Birthday off!!
  • Holidays increase with years of service
  • Christmas shutdown
  • Pension
  • Bike to work scheme

Interested? We would love to hear from you. Please apply in the first instance with a copy of your CV.

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.

For more information on this vacancy please contact us on 07385660397.

Recruitment Customer Service Specialist employer: Stafforce

Join our expanding South Midlands Hub in Daventry as a Recruitment Customer Service Specialist, where you'll enjoy a supportive work culture that prioritises employee growth and inclusivity. With competitive salary packages, generous holiday allowances, and unique benefits like a Christmas shutdown and a bike to work scheme, we are dedicated to creating a rewarding environment for our team members. Be part of a company that values your contributions and offers opportunities for meaningful career development.
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Contact Detail:

Stafforce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recruitment Customer Service Specialist

✨Tip Number 1

Familiarise yourself with the recruitment industry and current trends. Understanding what attracts candidates and how to engage them will give you an edge in your role as a Recruitment Customer Service Specialist.

✨Tip Number 2

Network with professionals in the recruitment field. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within our company.

✨Tip Number 3

Brush up on your communication skills, both verbal and written. As you'll be liaising with clients and candidates daily, being articulate and personable will help you stand out during the interview process.

✨Tip Number 4

Demonstrate your organisational skills by preparing a mock schedule of tasks you would prioritise in this role. This will show us that you can manage your workload efficiently and are ready to hit the ground running.

We think you need these skills to ace Recruitment Customer Service Specialist

Excellent Organisational Skills
Ability to Work Under Pressure
Task Prioritisation
Workload Management
Target and Deadline Orientation
Proficiency in Microsoft Mail, Excel, and Word
Strong Communication Skills
Customer Service Orientation
Interviewing Skills
Attention to Detail
Understanding of Recruitment Processes
Compliance Knowledge (Right to Work checks)
Payroll Administration Skills
Lead Generation Skills
General Office Administration

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly read the job description for the Recruitment Customer Service Specialist position. Understand the key responsibilities and required skills to tailor your application accordingly.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. Emphasise your organisational skills, ability to work under pressure, and any experience in recruitment or customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background makes you a great fit for the Recruitment Customer Service Specialist position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Stafforce

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Recruitment Customer Service Specialist. Familiarise yourself with candidate attraction, management, and the specific tasks mentioned in the job description. This will help you answer questions confidently and demonstrate your enthusiasm for the role.

✨Showcase Your Organisational Skills

Since excellent organisational skills are crucial for this position, prepare examples from your past experiences where you successfully managed multiple tasks or projects under pressure. Highlight how you prioritised your workload to meet deadlines.

✨Demonstrate Your Communication Skills

As this role involves liaising with clients and candidates, be ready to showcase your communication abilities. Practice articulating your thoughts clearly and consider discussing a time when effective communication led to a successful outcome in your previous roles.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Recruitment Customer Service Specialist
Stafforce
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  • Recruitment Customer Service Specialist

    Daventry
    Full-Time
    22500 - 29500 £ / year (est.)

    Application deadline: 2027-07-10

  • S

    Stafforce

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