IT Trainer

IT Trainer/Legal IT Trainer/IT Technology Trainer

A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our Manchester-based global law firm on a permanent basis.

Responsibilities and Duties:

• Provide face-to-face and virtual classroom training, including one-on-one sessions, floor walking, labs, and personal consulting.
• Independently develop learning courseware and end-user documentation, resolving issues to ensure quality.
• Develop eLearning modules for projects and ongoing learning to supplement or replace traditional IT training.
• Review and update courseware and documentation regularly for accuracy.
• Complete all administrative processes related to learning functions promptly.
• Follow preventative maintenance routines on training PCs to ensure readiness.
• Foster a positive, proactive working relationship with the IT Learning & Development team, other IT departments, and clients.

Knowledge, Skills, and Experience:

• Experience in training delivery and development at a similar level.
• Proficient in creating eLearning modules using Articulate or Captivate.
• Legal training experience is a plus.
• Advanced knowledge of Microsoft Office 2016 and other legal applications such as time recording, expense management, metadata management, document comparison, workflow, electronic signatures, and PDF conversion systems.
• Proficiency with iManage document management systems (FileSite, iManage, Work 10).
• Experience with virtual meeting platforms (Webex, Teams, Zoom).
• Knowledge of Windows 10 and mobile devices (iPhone, Android).
• Understanding of telephone and voicemail systems, preferably Cisco.
• ATD, TAP, TPMA training qualification or equivalent is preferred.

This job is currently active and accepting applications.

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