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- Tasks: Manage client relationships and ensure top-notch campaign delivery.
- Company: Join an award-winning media and marketing agency in Stockport.
- Benefits: Enjoy flexible working, gym membership, and a bonus scheme.
- Why this job: Work with a friendly team on exciting global campaigns and grow your skills.
- Qualifications: Experience in client services or account management is essential.
- Other info: Be part of a supportive culture with regular social events.
The predicted salary is between 28800 - 43200 £ per year.
We are currently on the lookout for a talented Client Services Manager to join an award-winning media and marketing agency based in Stockport. If you are passionate about delivering exceptional client experiences and want to work with a friendly, down-to-earth team on exciting, global campaigns – this could be the perfect role for you.
As Client Services Manager, you will play a key role in nurturing client relationships and ensuring campaigns are delivered to the highest standard. You will be working across a broad portfolio of dynamic and well-known clients, spanning various industries – so no two days will be the same!
Why you will love it:
- Award-winning agency with a global client base
- Friendly, supportive, and down-to-earth team culture
- Bonus scheme
- Flexible working
- Gym membership
- Regular social events & team get-togethers
- Opportunities for growth and personal development
What We are Looking For:
- Proven experience in a client services or account management, or similar
- Experience within media, marketing, or advertising
- Excellent communication and relationship-building skills
- Strong project management ability with a keen eye for detail
- Comfortable working in a fast-paced, collaborative environment
Client Success Manager employer: The Candidate Ltd
Contact Detail:
The Candidate Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager
✨Tip Number 1
Familiarise yourself with the latest trends in media and marketing. Understanding current industry developments will not only help you in interviews but also show your passion for the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in client services or account management. Attend relevant events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight your communication skills and project management experience to demonstrate your fit for the role.
✨Tip Number 4
Research the agency's key clients and recent campaigns. Being knowledgeable about their work will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Client Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services or account management. Emphasise any roles you've had in media, marketing, or advertising, and showcase your communication and relationship-building skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional client experiences. Mention specific examples of how you've nurtured client relationships and successfully managed projects in the past.
Showcase Your Project Management Skills: In your application, provide examples of your project management abilities. Detail how you’ve handled multiple clients or campaigns simultaneously, and highlight your attention to detail in ensuring high standards.
Research the Company Culture: Familiarise yourself with the agency's culture and values. Mention in your application why you would thrive in their friendly, supportive environment and how you align with their commitment to personal development and teamwork.
How to prepare for a job interview at The Candidate Ltd
✨Showcase Your Client Relationship Skills
As a Client Success Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully nurtured client relationships in the past, highlighting your communication skills and any challenges you overcame.
✨Demonstrate Project Management Experience
This role requires strong project management abilities. Be ready to discuss specific projects you've managed, detailing your approach to organisation, attention to detail, and how you ensured successful delivery within deadlines.
✨Familiarise Yourself with the Agency's Work
Research the agency's previous campaigns and clients. Understanding their work will not only impress your interviewers but also allow you to ask insightful questions about their processes and culture.
✨Emphasise Your Adaptability
Given the fast-paced nature of the role, it's important to demonstrate your adaptability. Share experiences where you've successfully navigated changes or unexpected challenges in a collaborative environment.
