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For Companies At a Glance
- Tasks: Lead the store, manage shifts, and provide top-notch customer service.
- Company: Join Salomon, a global brand passionate about outdoor sports and employee well-being.
- Benefits: Enjoy a fixed salary, monthly bonuses, and discounts on premium sports products.
- Why this job: Be part of a supportive team, develop your skills, and embrace a culture of diversity.
- Qualifications: Passion for customer service, retail experience, and a love for outdoor sports are essential.
- Other info: Flexible hours including evenings and weekends; career growth opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
Interested in a career in retail? Passionate about the outdoors? If that sounds like you, we have an exciting opportunity to join the Salomon family! We are looking for a Supervisor M/W for a permanent full-time position (40h/week) in our Salomon Store at the Cheshire Oaks Outlet.
Your Role
As a Supervisor, you will be responsible for opening and closing the store and shift management when required by Store Management. You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose complementary products (additional sales). You will be proficient in Sales Techniques and the Digital Tools available in store in order to provide outstanding customer service. You will master standard operating procedures, health and safety guidelines, visual merchandising and community marketing principles. You will be a brand ambassador and leverage the brand service culture. This position involves 100% presence on the sales floor.
Main Activities
- Customer Service: Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drive sales. Ability to quickly find solutions for any objections from the consumer, interact and follow-up with them.
- Operations: Assist in protecting company assets and procedures through promoting loss prevention. Ensure that the stockroom is clean and well-organized. Contribute to brand visual standards. Assist with replenishment and pricing duties, including sale preparation as required.
- Other Job Functions: Participate in staff training and store events as required. Perform additional duties as assigned by the Assistant and Store Manager.
Qualifications
What makes you the perfect Supervisor?
- You love interacting with people and share your enthusiasm with the team.
- Passion and knowledge of Salomon's core sports.
- Previous experience in customer service and retail.
- Team player.
- Hands-on approach with a strong willingness to learn.
- Digital savvy, able to manage and learn new systems.
- Flexibility to work a schedule that can include evenings, weekends and holidays.
Additional Information
Join a French company, based in the French Alpes, with a worldwide presence, concerned about the well-being of its employees and committed to respecting the environment. Career opportunities in France or abroad. Develop your potential and skills as part of a friendly and supportive team. At Salomon, we believe that diversity fuels innovation. We are committed to offering an inclusive place where recruitment and career development are based on qualifications, experience, skills, performance and personal merit.
What We Offer
Fixed salary + monthly bonus scheme. Local benefits. Discounts on AmerSports products including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson from day one.
Store Supervisor M/W at Salomon employer: Outdoor Industry Compass
Contact Detail:
Outdoor Industry Compass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor M/W at Salomon
✨Tip Number 1
Familiarise yourself with Salomon's product range and brand values. Understanding their core sports and the unique features of their products will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Think about specific situations where you provided exceptional service or resolved issues effectively.
✨Tip Number 3
Highlight your teamwork experience, especially in retail settings. Be ready to discuss how you’ve collaborated with colleagues to achieve sales targets or improve customer experiences, as this is crucial for a supervisory role.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn new digital tools. Mention any previous experience with retail technology or systems, as being digitally savvy is essential for managing store operations effectively.
We think you need these skills to ace Store Supervisor M/W at Salomon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Store Supervisor position at Salomon. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail and customer service. Emphasise any leadership roles or achievements that demonstrate your ability to manage a team and enhance customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your passion for the outdoors and how it relates to Salomon's brand values. Mention specific skills that make you a great fit for the role, such as your knowledge of sales techniques and digital tools.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Outdoor Industry Compass
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities and how they relate to Salomon's products. Share personal experiences that highlight your love for the outdoors, as this will resonate with the brand's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to connect with customers, understand their needs, and offer tailored solutions, which is crucial for a Supervisor role.
✨Familiarise Yourself with Salomon Products
Before the interview, take time to learn about Salomon's product range. Being knowledgeable about their offerings will not only impress the interviewers but also show your commitment to mastering the role.
✨Emphasise Teamwork and Flexibility
As a Supervisor, you'll need to work closely with your team. Share examples of how you've successfully collaborated with others in past jobs and your willingness to adapt to various schedules, including evenings and weekends.
