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- Tasks: Help customers with inquiries and provide tailored product advice.
- Company: Join a rapidly growing family-owned business focused on improving mobility.
- Benefits: Enjoy 23 days holiday, life insurance, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a positive culture.
- Qualifications: Strong communication skills and a passion for helping others are key.
- Other info: No cold calling; you'll only engage with interested customers.
The predicted salary is between 21600 - 36000 £ per year.
Customer Experience Advisor Location : Alfreton, DE55 7JR Salary: Competitive Basic with additional bonus available. DOE Contract: Full time, Permanent Benefits : 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided We are Mobility In Motion (MiM) and we are recruiting! You\’ve probably not heard of us, however, don\’t let that put you off. You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business. There\’s one purpose at the core of everything we do, that\’s to change people\’s lives by improving mobility. We believe everyone should enjoy the freedom which comes from making car travel easy and accessible to all. Which is why we specialise in remarkable innovations for everyday life. We operate in a growth market and are the market leaders in our area of expertise and we have doubled in size again and again over the last few years and continue to grow. What do we do? We offer a full range of accessible driving aids and vehicle adaptations that will give our customers the independence they desire. Our products are genuinely liberating and transformative. Due to continued business growth, we have requirement for a Customer Experie…
Customer Experience Advisor employer: Mobility in Motion Careers
Contact Detail:
Mobility in Motion Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor
✨Tip Number 1
Familiarize yourself with the products and services offered by Mobility In Motion. Understanding their range of accessible driving aids and vehicle adaptations will help you provide tailored advice to customers, showcasing your genuine passion for helping people.
✨Tip Number 2
Practice your listening and questioning skills. Since the role emphasizes effective communication, being able to ask the right questions and listen carefully to customer needs will set you apart as a candidate who can genuinely assist and build trust.
✨Tip Number 3
Demonstrate your adaptability in previous roles. Share examples of how you've successfully handled changing situations or systems, as this aligns with the company's need for flexibility and a positive attitude in a fast-paced environment.
✨Tip Number 4
Showcase your commitment to personal development. Mention any relevant training courses or self-study initiatives you've undertaken that highlight your willingness to learn and improve, which is highly valued in this role.
We think you need these skills to ace Customer Experience Advisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Mobility In Motion's family-oriented culture and their mission to improve mobility for everyone. This will help you tailor your application to reflect your alignment with their values.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service or sales experience. Focus on your ability to build relationships and provide excellent service, as these are key aspects of the role.
Showcase Your Skills: Make sure to highlight your effective questioning and listening skills in your application. Provide examples of how you've helped customers in the past, demonstrating your passion for helping people.
Personalize Your Application: Address your application to the hiring team at Mobility In Motion and express your genuine interest in the Customer Experience Advisor position. Mention why you believe you would be a great fit for their team and how you can contribute to their mission.
How to prepare for a job interview at Mobility in Motion Careers
✨Show Your Passion for Helping People
During the interview, make sure to express your genuine passion for helping others. Share personal stories or experiences where you made a positive impact on someone's life, as this aligns perfectly with the company's mission.
✨Demonstrate Effective Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Be prepared to answer questions in a friendly and approachable manner, showcasing your strong telephone etiquette.
✨Highlight Your Adaptability
The company values flexibility and the ability to adapt to changing situations. Prepare examples from your past experiences where you successfully navigated changes or challenges, demonstrating your resilience and problem-solving skills.
✨Emphasize Your Willingness to Learn
Make it clear that you are eager to learn and grow within the role. Discuss any relevant training courses or personal development initiatives you've undertaken, showing that you are committed to continuous improvement.
