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- Tasks: Manage daily operations and engage with homeowners in a vibrant retirement community.
- Company: Join McCarthy Stone, a leading name in Retirement Living, dedicated to exceptional service.
- Benefits: Enjoy flexible hours, comprehensive training, life assurance, and paid volunteering days.
- Why this job: Be part of a dynamic team that fosters community spirit and makes a real difference.
- Qualifications: Customer service experience, multitasking skills, and a compassionate approach are essential.
- Other info: Applications are welcomed from all backgrounds; diversity and inclusion are celebrated.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for individuals to express interest in future House Manager roles in the Henley in Arden, Stratford Upon Avon, Solihull, and Redditch areas. McCarthy Stone is building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear about vacancies in your preferred locations.
Hours: Typically 25 hours/week, Monday to Friday
The role: This diverse role is ideal for someone passionate about delivering exceptional customer service and creating a vibrant retirement community as a House Manager. No two days are the same, and you will be responsible for ensuring high-quality property management and homeowner engagement.
Key responsibilities for a House Manager:- Managing the day-to-day operations of the development
- Building proactive and effective relationships with internal and external customers
- Representing and promoting the McCarthy Stone brand at the development
- Encouraging activities for homeowners and fostering a vibrant community
- Experience in a customer-focused environment
- Ability to multitask and prioritize workload
- Emotional intelligence, self-awareness, empathy, and compassion
- Problem-solving skills, a can-do attitude, and a hands-on approach
- Excellent time management, organization, and prioritization skills
As part of McCarthy & Stone, a successful and rapidly expanding national company, you will receive comprehensive training and support to help you achieve your career goals. This includes courses such as basic first aid, workspace safety, Dementia Friends, and more.
Life assurance, Employee Assistance Programme, Two paid volunteering days per year, Cycle to work scheme.
All applications for House Manager roles will be reviewed promptly upon receipt. Selected candidates will be contacted for interviews to join our House Manager talent pool for their preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all backgrounds.
House Manager employer: McCarthy and Stone
Contact Detail:
McCarthy and Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Manager
✨Tip Number 1
Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to creating vibrant retirement communities will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former House Managers if possible. They can provide insights into the role and share experiences that could be beneficial for your application process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through social media or during networking events, showing your passion for exceptional service can set you apart.
✨Tip Number 4
Stay updated on community activities and trends in retirement living. Being knowledgeable about what makes a vibrant community can help you discuss ideas and initiatives during interviews.
We think you need these skills to ace House Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the House Manager position. Tailor your application to highlight your relevant experience in customer service and property management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer-focused environments. Emphasise your ability to multitask, problem-solve, and manage time effectively, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for creating vibrant communities and delivering exceptional customer service. Use specific examples from your past experiences that demonstrate your emotional intelligence and hands-on approach.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McCarthy and Stone
✨Show Your Passion for Customer Service
As a House Manager, your role revolves around delivering exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a vibrant community.
✨Highlight Your Multitasking Skills
The job requires managing various tasks simultaneously. During the interview, discuss situations where you successfully juggled multiple responsibilities. This will showcase your ability to prioritise and manage your workload effectively.
✨Demonstrate Emotional Intelligence
Emotional intelligence is key in this role. Be ready to talk about how you've used empathy and self-awareness to resolve conflicts or support team members. This will illustrate your capability to foster positive relationships within the community.
✨Prepare Questions About Community Engagement
Engagement with homeowners is crucial. Prepare thoughtful questions about how the company encourages activities and builds community spirit. This shows your genuine interest in the role and aligns with their focus on creating a vibrant retirement community.
