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- Tasks: Welcome customers and assist with pre-screening assessments and retinal imaging.
- Company: Join Leightons, a family-run business with over 35 branches since 1928.
- Benefits: Enjoy a competitive salary, bonus scheme, medical cash plan, and discounts for family and friends.
- Why this job: Kickstart your career in Optical and Hearing care with unlimited learning opportunities and personal development.
- Qualifications: Strong customer service skills; retail or caregiving experience is a plus but not required.
- Other info: Part-time role, working 3 days a week, including Saturdays.
The predicted salary is between 24610 - 24610 £ per year.
What's in it for me?
- Salary: £24,610 per annum FTE
- Bonus Scheme
- Medical Cash Plan
- Staff, Family and Friends Discount
- Rota: Working 3 days: Monday, Saturday and 2 in 3 Tuesdays (20 hour contract)
This isn’t like any typical customer service role. As a Leightons team member, you’ll have unlimited access to the Leightons Learning Academy. Not only this, as an Optical and Hearing Assistant, you embark upon a fantastic journey with potential for future development. From the word go, you’ll gain the exposure and experience that will ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser.
What will I do as an Optical and Hearing Assistant?
This is your chance to be part of the most important aspect of our family business. You will be the first person to greet our customers as they enter our store, setting the tone for their visit because personalising the customer experience is intrinsic to our values. This is one of the reasons why we have expanded to 35 branches since our beginning in 1928.
What really sets this role apart from any other is how integral our OHAs are across our customer-facing duties. This includes responsibility for our pre-screening assessments, performing retinal imaging examinations using our OCT and Optomap testing equipment, which is part of our ongoing technical and personal development package.
We stock a wide range of frames and accessories from top brands in all of our stores, creating bespoke consultative advice and support, catering to customers' prescription, style, and budgetary needs. The expert insight you’ll provide will be just another reason why our customers are with us for their whole hearing and eye care journey.
Am I suitable?
For this Part-Time role in our Christchurch branch, working 3 days per week, Monday to Saturday. We are looking for people with strong customer service skills and a drive to go the extra mile. Experience working in retail, hospitality, or a caregiving environment is desirable but not essential.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Christchurch Leightons Opticians & Hearing Care · Christchurch employer: Leightons Holdings Ltd
Contact Detail:
Leightons Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Christchurch Leightons Opticians & Hearing Care · Christchurch
✨Tip Number 1
Familiarise yourself with the latest trends in optical and hearing care. Understanding the products and services offered by Leightons will help you engage with customers more effectively and demonstrate your passion for the industry.
✨Tip Number 2
Highlight your customer service experience during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with Leightons' values.
✨Tip Number 3
Prepare to discuss your willingness to learn and grow within the company. Emphasising your enthusiasm for the Leightons Learning Academy can show that you're committed to developing your skills in optical and hearing care.
✨Tip Number 4
Research Leightons' history and values before your interview. Being able to articulate why you want to work for a family-run business that prioritises customer experience will set you apart from other candidates.
We think you need these skills to ace Optical & Hearing Assistant, Christchurch Leightons Opticians & Hearing Care · Christchurch
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical & Hearing Assistant position. Tailor your application to highlight how your skills and experiences align with what Leightons is looking for.
Highlight Customer Service Skills: Since strong customer service skills are essential for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to engage with customers and go the extra mile.
Show Passion for the Industry: Express your enthusiasm for optical and hearing care in your application. Mention any relevant experiences or interests that showcase your commitment to providing excellent care and support to customers.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leightons Holdings Ltd
✨Show Your Passion for Customer Service
As an Optical & Hearing Assistant, you'll be the first point of contact for customers. Make sure to express your enthusiasm for providing excellent customer service and how you can personalise their experience.
✨Familiarise Yourself with Optical and Hearing Care
Do some research on optical and hearing care products and services. Being knowledgeable about the industry will help you answer questions confidently and show your commitment to the role.
✨Highlight Relevant Experience
Even if you don't have direct experience in optical or hearing care, draw on your background in retail, hospitality, or caregiving. Share specific examples of how you've gone the extra mile for customers in those roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
