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- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant retail team at ScS, known for quality furniture and customer service.
- Benefits: Earn £9.74-£12.21/hour plus commission, with 33 days holiday and exclusive discounts.
- Why this job: Be part of a fun team, earn great bonuses, and make customers smile every day!
- Qualifications: No sales experience needed; just bring your energy and passion for customer service.
- Other info: Work 24 hours a week over 3 days in a friendly, supportive environment.
Department: Retail
Location: Aberdeen
Compensation: £9.74 - £12.21 / hour
Description
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Aberdeen in Kittybrewster retail park welcoming customers in and talking to them about our gorgeous furniture. This role would be working 24 hours per week over 3 days.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
- In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 pro rata per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor - Part Time employer: Scs
Contact Detail:
Scs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Part Time
✨Tip Number 1
Familiarise yourself with the furniture products and services offered by ScS. Knowing the details about the items you’ll be selling will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you build confidence in welcoming customers and assisting them in finding the perfect piece of furniture.
✨Tip Number 3
Showcase your personality during any interactions, whether in person or over the phone. Being personable and approachable is key to making customers feel comfortable and valued, which aligns perfectly with the role's requirements.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Highlighting your willingness to adapt to the store's needs can set you apart as a strong candidate who is ready to contribute to the team.
We think you need these skills to ace Retail Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you successfully engaged with customers and met sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that make you a good fit, such as your ability to create a welcoming environment and your passion for delivering excellent customer service.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as teamwork, communication, and a strong work ethic. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to a team goal or supported a colleague.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Being knowledgeable about their products will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the store. Be ready to demonstrate how you would approach a customer looking for assistance, showcasing your sales skills and ability to connect with people.
