Retail Security Officer

Retail Security Officer

Catterick Garrison Full-Time No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
  • Company: Join ASEL, a leader in bespoke security solutions with a rich history in risk management.
  • Benefits: Enjoy perks like SIA licence renewal, discounts, training investment, and flexible wage access.
  • Why this job: Be part of a collaborative team that values authenticity and offers growth opportunities.
  • Qualifications: Must have a valid SIA licence; retail security experience is a plus but not required.
  • Other info: Work hours are flexible, with shifts on weekends and evenings.

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

Main Responsibilities

  • Provide a visible deterrence and respond to incidents.
  • Complete incident reports and collaborate with local authorities.
  • Patrol the shop floor and deter criminal activity.
  • Assess and identify vulnerabilities, and work proactively to minimise risk.
  • Liaise with management and local authorities when applicable.
  • Manage vulnerable persons with empathy to not cause distress.
  • Complete colleague and contractor searches when required in line with customer company policy.
  • Digitally report incidents and use tablets/phones for daily activity planning.
  • Provide detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Catterick Garrison

Hours: 23 hrs

Shift Pattern: Mon 3 pm to 12 mid, Sat 12 pm to 8 pm, Sun 10 am to 4 pm

Hourly Rate: £13.40

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

  • You must have a valid SIA licence to apply for this role.
  • Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASELSIA Licence Renewal

  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme which includes discounts and an employee assistance programme
  • Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition - rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 10% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP - Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Retail Security Officer employer: Amberstone Security

ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work environment where employees can thrive. Located in Catterick Garrison, the company offers comprehensive training, competitive hourly rates, and a range of benefits including pension schemes and employee recognition programmes. With a strong commitment to diversity and inclusion, ASEL provides ample opportunities for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment in the security sector.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.

✨Tip Number 2

Brush up on your communication skills, as you'll need to articulate incidents clearly and effectively. Practising how to convey information succinctly can help you stand out as a confident candidate.

✨Tip Number 3

Research ASEL and their approach to security solutions. Being knowledgeable about their methods and values will demonstrate your genuine interest in the role and the company during discussions.

✨Tip Number 4

Prepare for potential scenario-based questions in your interview. Think about how you would handle various situations that may arise in a retail setting, showcasing your problem-solving skills.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Proactive Problem Solving
Digital Reporting Skills
Ability to Handle Stressful Situations
Understanding of Security Protocols

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities.

Tailor Your CV: Highlight any relevant experience, especially in security or customer service roles. Emphasise your communication skills and ability to handle conflict, as these are crucial for this position.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of their commitment to authenticity and transparency, and how you align with these values.

Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. A well-presented application reflects your attention to detail, which is essential for a role that involves detailed reporting.

How to prepare for a job interview at Amberstone Security

✨Know the Company

Familiarise yourself with ASEL's mission and values. Understanding their approach to security solutions and their emphasis on authenticity and transparency will help you align your answers with what they value.

✨Demonstrate Communication Skills

As a Retail Security Officer, you'll need to communicate effectively. Prepare to showcase your verbal and written communication skills during the interview by providing clear examples of how you've handled similar situations in the past.

✨Show Empathy and Professionalism

You’ll be managing vulnerable persons, so it's crucial to demonstrate your ability to handle conflict with empathy. Be ready to discuss scenarios where you've successfully managed difficult situations while maintaining professionalism.

✨Prepare for Incident Reporting Questions

Since detailed incident reporting is part of the role, be prepared to answer questions about how you would document incidents. Think of examples from your past experiences where you had to report incidents accurately and legibly.

Retail Security Officer
Amberstone Security
A
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