Parts Advisor

Parts Advisor

Ilkeston Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Parts Department to manage stock and assist customers with their automotive needs.
  • Company: Pentagon Motor Group is a leading dealership committed to excellence and employee development.
  • Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications from day one!
  • Why this job: Be part of a diverse team that values your contributions and offers real career growth.
  • Qualifications: Passion for the motor trade and strong customer service skills are essential; experience is a plus.
  • Other info: Work Monday to Friday, 08:30 am - 5:30 pm in a supportive and inclusive environment.

The predicted salary is between 24000 - 36000 £ per year.

Pentagon Motor Group has an exciting new career opportunity available right now! We are currently looking to recruit an enthusiastic and proactive individual to join the team in our busy West Hallam dealership's Parts Department.

If you have:

  • A genuine interest and passion in the Motor Trade
  • Unlimited confidence, resilience, drive & energy
  • The need for a new challenge working for a highly successful Dealership where your contribution is recognized

Then you may be the person we are looking for!

Have you heard about our benefits? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

  • 31 days holiday per year (including Bank Holidays) that will increase with length of service.
  • Recommend a Friend Scheme.
  • Discounted days out with family and friends.
  • Retail discounts saving £££'s on shopping and dining out.
  • Fully funded, nationally recognized qualifications.
  • Manufacturer-specific training.
  • Salary Finance.
  • 24-hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
  • Team member Pension Scheme contributions.
  • Friends & family Customer Referral Payments.
  • Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our team.

What will you be doing? As a Parts Consultant, you will be responsible for:

  • Identifying and verifying for quality and description, parts stock and other goods from suppliers.
  • Receiving incoming motor vehicle parts into the department and putting stock into the correct locations.
  • Ensuring stock is stored carefully, kept secure, and in saleable condition.
  • Accurately identifying, locating, and picking parts for workshop staff and customers.
  • Ensuring every opportunity is taken to sell older and slow-moving parts.
  • Seeking new ways to increase parts and workshop sales by identifying customer needs and incremental items to sell.

The working hours for this role are Monday to Friday, 08:30 am - 5:30 pm.

Who are we looking for? Ideal candidates will have:

  • A genuine interest and passion for the Motor Trade
  • Exceptional customer service skills
  • An ability to build rapport and establish and maintain good working relationships
  • Strong communication skills both written and verbal
  • Confidence with IT systems alongside call handling
  • Excellent attention to detail and a methodical approach to workload
  • Endless drive and self-motivation
  • A team player mentality
  • Previous experience working as a Parts Consultant or in an aftersales department would be a distinct advantage for this role.

Why Choose us? At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are driven by our colleagues, incorporating trust, respect, integrity, and communication, to create and maintain a positive, collaborative culture. Our vision is that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

Parts Advisor employer: Pentagon Motor Group

Pentagon Motor Group is an exceptional employer that prioritises the growth and well-being of its employees in a vibrant and inclusive work environment. With a comprehensive benefits package, including generous holiday allowances, extensive training opportunities, and a strong focus on employee development, we empower our team members to thrive in their careers while enjoying a supportive culture that values diversity and collaboration. Join us at our West Hallam dealership and be part of a dynamic team where your contributions are recognised and celebrated.
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Contact Detail:

Pentagon Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Show your passion for the motor trade during any conversations or interviews. Share personal experiences or stories that highlight your interest in cars and parts, as this will resonate with the hiring team at Pentagon.

✨Tip Number 2

Familiarise yourself with common automotive parts and their functions. Being knowledgeable about the products you’ll be dealing with can set you apart from other candidates and demonstrate your commitment to the role.

✨Tip Number 3

Network with current or former employees of Pentagon Motor Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare to discuss how you would handle customer service scenarios. Think of examples where you've successfully resolved issues or built rapport with customers, as this is crucial for a Parts Advisor role.

We think you need these skills to ace Parts Advisor

Customer Service Skills
Communication Skills
Attention to Detail
IT Proficiency
Teamwork
Sales Skills
Problem-Solving Skills
Organisational Skills
Time Management
Knowledge of Motor Trade
Ability to Build Rapport
Methodical Approach
Resilience
Self-Motivation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your genuine interest and passion for the Motor Trade. Include any relevant experience, especially in parts consulting or aftersales departments, to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific skills such as customer service and communication abilities, and explain how they align with the job requirements.

Highlight Relevant Skills: In your application, emphasise your attention to detail, IT proficiency, and ability to build rapport with customers. These are key traits that Pentagon Motor Group is looking for in a Parts Advisor.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in this role.

How to prepare for a job interview at Pentagon Motor Group

✨Show Your Passion for the Motor Trade

Make sure to express your genuine interest in the motor trade during the interview. Share any relevant experiences or stories that highlight your enthusiasm and knowledge about the industry.

✨Demonstrate Exceptional Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. This role requires strong communication skills, so be ready to discuss how you build rapport with customers and handle their needs effectively.

✨Highlight Your Attention to Detail

Since the role involves managing parts stock and ensuring accuracy, emphasise your attention to detail. Discuss any previous experiences where your meticulousness made a difference in your work.

✨Be Ready to Discuss IT Proficiency

As the job requires confidence with IT systems, be prepared to talk about your experience with relevant software or tools. If you have specific examples of how you've used technology to improve efficiency, share those too.

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