Team Member (24 Hours)

Team Member (24 Hours)

North East Part-Time No home office possible
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At a Glance

  • Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
  • Company: Oliver Bonas is a vibrant retailer known for its fun culture and commitment to kindness.
  • Benefits: Enjoy up to 60% off products, flexible holidays, and mental health support.
  • Why this job: Be part of a playful team that values creativity, collaboration, and personal growth.
  • Qualifications: Looking for organised, positive individuals who are eager to learn and help others.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds, especially underrepresented communities.

We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.

In this role, you will be required to work key days across the week. These working patterns are subject to change to fit the needs of the business, and any changes will be made in line with your availability provided.

A bit about us… At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role… OB Team Members will:

  • Provide a great experience to every customer.
  • Maintain excellent product knowledge.
  • Have strong, consistent communication with the team.
  • Participate in all training opportunities provided and contribute positively to team sessions.
  • Embrace ownership of tasks, setting a good example for the rest of the team.
  • Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores where needed.
  • Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
  • Be aware of store and company product best-sellers to support sales growth.

Generous employee discount up to 60% off all OB products. Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support. Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service. Annual discretionary profit related bonus scheme. Refer a Friend incentive. Enhanced maternity, paternity, adoption and shared parental leave. Equity, Diversity and Inclusivity Voice network and EDI team. Mental Health First Aider support. Education and support through 360L eLearning platform. Free refreshments and treats in store. An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.

What we look for:

  • Organisation skills and multi-tasking ability.
  • Positivity, vibrancy and ready to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion at OB: At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

Be advised: You do not need to disclose bank details or other financial information, and never send cash or cheques to a prospective employer for any reason.

Team Member (24 Hours) employer: Oliver Bonas

At Oliver Bonas, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture where creativity and collaboration thrive. Our Team Members enjoy generous benefits, including up to 60% off products, flexible holiday options, and access to mental health support, all while working in a fun and optimistic environment that values kindness and teamwork. With opportunities for personal growth and development through our eLearning platform, joining OB means becoming part of a community that truly cares about its people and their well-being.
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Contact Detail:

Oliver Bonas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member (24 Hours)

✨Tip Number 1

Show your enthusiasm for teamwork and collaboration during any interactions. OB values a positive and playful approach, so be sure to express your excitement about working with others and contributing to a fun environment.

✨Tip Number 2

Familiarise yourself with OB's product range and best-sellers before your interview. This will not only demonstrate your commitment to providing excellent customer service but also show that you are proactive and resourceful.

✨Tip Number 3

Be prepared to discuss how you handle multi-tasking and organisation in a busy retail environment. Share specific examples from your past experiences that highlight your ability to manage various tasks while maintaining a positive attitude.

✨Tip Number 4

Emphasise your willingness to learn and grow within the role. OB values individuals who are curious and eager to take on new challenges, so make sure to convey your desire to participate in training opportunities and contribute positively to team sessions.

We think you need these skills to ace Team Member (24 Hours)

Customer Service Skills
Communication Skills
Teamwork
Positivity and Vibrancy
Organisational Skills
Multi-tasking Ability
Resourcefulness
Product Knowledge
Adaptability
Attention to Detail
Problem-Solving Skills
Time Management
Health and Safety Awareness
Sales Awareness

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Skills: Make sure to emphasise your organisation skills, positivity, and ability to work well in a team. Use specific examples from your past experiences that demonstrate these qualities.

Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Mention any experience you have in customer service or retail, and how you contributed positively to your previous teams.

Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Oliver Bonas specifically and how you can contribute to their team.

How to prepare for a job interview at Oliver Bonas

✨Show Your Positivity

Oliver Bonas values a positive and vibrant attitude. During the interview, make sure to showcase your enthusiasm for the role and your willingness to contribute to a fun and optimistic work environment.

✨Demonstrate Team Spirit

Collaboration is key at OB. Be prepared to discuss examples of how you've worked effectively in a team before, highlighting your communication skills and ability to support your colleagues.

✨Emphasise Customer Experience

Since the role focuses on providing a fantastic experience for customers, think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer service.

✨Be Resourceful and Open to Learning

Oliver Bonas appreciates candidates who are resourceful and eager to learn. Share examples of how you've taken initiative in past roles or how you've embraced new challenges to improve your skills.

Team Member (24 Hours)
Oliver Bonas
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