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- Tasks: Lead a team to create magical experiences in our Play Barn and catering outlets.
- Company: Join Birdworld, a fun-loving team dedicated to joyful family outings and animal conservation.
- Benefits: Enjoy a supportive environment, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a vibrant culture where your ideas matter and every day is unique.
- Qualifications: Experience in hospitality leadership, strong communication skills, and a positive attitude required.
- Other info: Must be flexible with weekends and bank holidays; DBS check needed.
The predicted salary is between 22400 - 33600 £ per year.
Full-time: 37.5 hours per week (including alternate weekends and bank holidays)
Permanent role
Pay Scale from £28,000 D.O.E
Are you a natural leader with a passion for creating magical moments for families? Do you thrive in a fast-paced environment where no two days are the same? Birdworld is on the lookout for a Play Barn & Catering Team Leader to join our team and help deliver joyful, high-quality experiences across our catering outlets and new indoor Play Barn.
About the Role
As Play Barn & Catering Team Leader, you’ll be at the heart of our guest experience. You’ll lead a team of enthusiastic Assistant Team Leaders and Guest Service Assistants to ensure our catering operations run smoothly and our Play Barn remains a lively, safe and welcoming space for young explorers. From leading and developing the team, managing rotas, monitoring and adhering to health and safety to developing seasonal menus and greeting party guests and coordinating party events – this is a varied and rewarding role perfect for someone who’s as organised as they are playful.
What You’ll Do
- Lead, inspire and motivate your team to deliver excellent customer service and hit performance targets.
- Manage catering operations across the park, including stock control, food safety, compliance and rotas.
- Oversee the Play Barn – ensuring health and safety compliance, cleanliness, equipment checks, and a great experience for all visitors.
- Play a key role in events, party hosting, and seasonal activities.
- Handle and seek guest feedback with confidence and positivity.
- Continuously improve the food and play offering through innovation and collaboration.
What You’ll Bring
- Experience in a leadership role within hospitality, catering, or visitor attractions.
- A confident, approachable manner and the ability to lead by example.
- Strong communication and organisational skills.
- A positive, proactive mindset with a keen eye for detail.
- Knowledge of food hygiene and health & safety legislation.
- Level 3 Food Safety qualification (or willingness to obtain).
- First Aid at Work (or willingness to undertake).
- Requirement to undergo a DBS check.
- Flexibility to work weekends, bank holidays and adapt to business needs.
Why Work With Us?
At Birdworld we’re a team dedicated to delivering joyful days out and championing animal conservation. Working with us means being part of a supportive, respectful and naturally playful environment where your growth and ideas are valued.
Ready to take flight in your career? Apply today and help us bring fun, learning and play to families across the South of England.
Play Barn and Catering Team Leader employer: Birdworld
Contact Detail:
Birdworld Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Play Barn and Catering Team Leader
✨Tip Number 1
Familiarise yourself with Birdworld's mission and values. Understanding their commitment to animal conservation and creating joyful experiences will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare examples from your past leadership roles that demonstrate your ability to inspire and motivate a team. Think about specific situations where you improved customer service or managed a successful event, as these will resonate well with the hiring team.
✨Tip Number 3
Research current trends in the hospitality and catering industry, especially those related to family-friendly environments. Being able to discuss innovative ideas for seasonal menus or play activities can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the role. Be prepared to discuss how you would ensure compliance in both the Play Barn and catering operations, as this is crucial for maintaining a safe environment for guests.
We think you need these skills to ace Play Barn and Catering Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Play Barn and Catering Team Leader.
Craft a Compelling CV: Ensure your CV showcases relevant leadership experience in hospitality or catering. Highlight specific achievements that demonstrate your ability to lead teams, manage operations, and deliver excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for creating joyful experiences for families. Use specific examples from your past roles to illustrate your leadership style and how you can contribute to Birdworld's mission.
Highlight Relevant Qualifications: Mention any relevant qualifications such as Level 3 Food Safety or First Aid at Work. If you are willing to obtain these qualifications, make sure to state that clearly in your application.
How to prepare for a job interview at Birdworld
✨Show Your Leadership Skills
As a Play Barn and Catering Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your approach to motivating and inspiring others.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities outlined in the job description. Understand the importance of health and safety compliance, stock control, and guest experience. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential issues that could arise in a busy catering environment and how you would address them effectively.
✨Emphasise Your Passion for Customer Service
Since the role revolves around creating joyful experiences for families, convey your passion for customer service. Share anecdotes that illustrate your commitment to providing excellent service and how you handle guest feedback positively.
