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- Tasks: Join our Style Studio team as a Personal Stylist, conducting consultations and sharing fashion trends.
- Company: Be part of John Lewis, the UK's largest employee-owned business, dedicated to customer satisfaction.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive work environment.
- Why this job: This role offers a chance to express your passion for fashion while creating memorable customer experiences.
- Qualifications: A love for fashion and excellent customer service skills are essential; social media experience is a plus.
- Other info: Full-time position with opportunities for growth and development in a vibrant retail setting.
The predicted salary is between 24600 - 28800 £ per year.
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you will play an active role in achieving our brand ambition. You will conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our 'walk-in' customers.
Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.
Key Responsibilities:- Navigate the wide range of brands we offer to find pieces that our customers will love.
- Use your knowledge of colour analysis, body shape profiling and consultative selling to generate sales across the fashion floor.
- Support your department when required with general shop-keeping tasks and excellent customer service.
- Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor which can help drive and maximise sales and profit.
- Be an ambassador for the John Lewis brand.
- A passion for everything fashion and styling.
- Excellent customer service skills that allow you to build a rapport with customers.
- Great organisation skills to organise your own diary of scheduled appointments.
- Experience in using social media platforms to create content and engage audiences.
Closing Date: July 6, 2025
Pay: £29,400.00 - £36,000.00 Annual
Contract Type: Permanent
Hours of Work: Full time 37.5 hour per week. Will include weekend and late night working.
Job Level: Partnership Level 9
Where You'll Be Working: Westfield White City (John Lewis & Partners), Westfield London Shopping Centre, London, W12 7FU
Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
At John Lewis, we've got BIG ambitions to be the most inspiring omni-channel retailer in the UK, built on longstanding customer trust and loyalty. We're focused on offering the very best products for our customers, from stylish fashion and homeware to innovative technology. And, we're committed to creating unforgettable experiences that inspire and delight our customers.
Personal Stylist employer: JLP Insights & Media website
Contact Detail:
JLP Insights & Media website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Stylist
✨Tip Number 1
Familiarise yourself with the latest fashion trends and brands available at John Lewis. Being knowledgeable about their offerings will help you engage customers effectively during styling consultations.
✨Tip Number 2
Showcase your social media skills by creating engaging content that reflects your personal style and understanding of fashion. This can demonstrate your ability to attract and connect with customers online.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for building rapport with customers and providing them with a memorable shopping experience.
✨Tip Number 4
Network with other fashion enthusiasts and professionals in your area. Attend local fashion events or workshops to build connections that could lead to valuable insights and opportunities within the industry.
We think you need these skills to ace Personal Stylist
Some tips for your application 🫡
Show Your Passion for Fashion: In your application, make sure to express your love for fashion and styling. Share personal experiences or anecdotes that highlight your enthusiasm and how it translates into helping customers find their perfect pieces.
Highlight Customer Service Skills: Emphasise your excellent customer service skills in your CV and cover letter. Provide examples of how you've built rapport with customers in previous roles, as this is crucial for a Personal Stylist position.
Demonstrate Organisational Skills: Mention your ability to manage your schedule effectively. Discuss any experience you have in organising appointments or managing multiple tasks simultaneously, as this will be important in the role.
Engage with Social Media Experience: If you have experience using social media to create content or engage audiences, be sure to include this in your application. Highlight specific campaigns or posts that were successful, as this aligns with the role's responsibilities.
How to prepare for a job interview at JLP Insights & Media website
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about current trends, styles, and brands. This will demonstrate your genuine interest in the role of a Personal Stylist.
✨Prepare for Styling Scenarios
Anticipate questions related to styling consultations and customer interactions. Prepare examples of how you would approach different customer needs, including colour analysis and body shape profiling. This will showcase your consultative selling skills and ability to create personalised experiences.
✨Engage with Social Media
Since engaging customers through social media is part of the role, be ready to discuss your experience with various platforms. Share ideas on how you could create content that resonates with audiences and drives traffic to the store, demonstrating your creativity and marketing skills.
✨Emphasise Customer Service Skills
Highlight your excellent customer service abilities by providing examples of how you've built rapport with customers in the past. Discuss any relevant experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the values of John Lewis & Partners.
