Pathway Manager (Band 7) - Team Manager - Gateshead East CTT - Cumbria, Northumberland, Tyne an[...]

Hello! We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW). We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you: Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area. We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks:

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These include:

• Armed Forces and Veterans Staff Association
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving: CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Job overview: Exciting opportunity for a Team Manager position on a permanent basis within the Gateshead East Community Treatment team. Full Time role Monday to Friday normal working hours (9-5pm). The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. Alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery and maximising independence and fulfilling wider management responsibilities as required by the organisation. We are seeking an individual who has experience and knowledge of supporting individuals in the community.

Main duties of the job:

• Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners
• Support with recruitment, retention and induction of staff
• Conducting clinical and managerial Supervision, Appraisals and oversight of individuals development
• Managing performance and absence/staff wellbeing
• Ensure statutory and mandatory training is completed
• Support implementation and development of patient and carer experience
• Oversight of a support with Informal and Standard Complaints process
• Engagement within Interface Meetings
• Dealing with grievance and disciplinary cases
• Motivate, engage and develop the team within a multi-disciplinary team environment
• Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information
• Support Team following Serious Incidents and with Debriefs, Local and After Action Review Process and Serious Incident Panels

Working for our organisation: We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career. There are opportunities for further professional development within scope of the successful candidates experience and development needs, alongside service need.

Detailed job description and main responsibilities: The Pathway Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation. The successful candidate will be required to cross cover for other services and work across the different Gateshead bases.

Person specification:

• First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.

• Experience of coordinating and managing staff resources.
• Experience of working within a multi-disciplinary team using a community based approach.
• Experience of providing community based mental health services.
• Experience of leading teams and taking on a leadership role in project management.
• Commitment to Partnership working both multi-agency and multi-disciplinary.
• Coordinating and supporting staff in the day to day provision of clinical services.
• Aware of human resource issues and budget management. Undertaking Joint Development Reviews.

• Demonstrate leadership skills/delegation.
• Excellent communication skills.
• Excellent interpersonal skills including negotiation and conflict management.
• Knowledge of RiO data systems and IT skills.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.