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For Companies At a Glance
- Tasks: Help clients find the best mortgage solutions and manage customer relationships.
- Company: Join PNC, a reputable financial institution focused on customer satisfaction and innovation.
- Benefits: Enjoy health coverage, 401(k), paid time off, and more perks.
- Why this job: Be part of a dynamic team that values customer focus and personal growth.
- Qualifications: A university/college degree is preferred; no specific certifications required.
- Other info: This role offers a base salary of $37,440 with potential incentives.
The predicted salary is between 28000 - 46000 £ per year.
Recommends loan solutions in accordance with lending guidelines and clients' requirements. Manages a portfolio of customer relationships, seeking prospective opportunities to retain and develop new clients. Responsible for sales calls. Develops and prepares loan solutions, refers products and services, and reviews documentation to ensure compliance. Manages customer pipeline for efficiency. Collaborates with internal and external stakeholders to complete mortgage transactions. Collects and analyzes customer financial information for multifaceted and complex borrowers.
Customer Focused - Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, leveraging that information to create customized customer solutions.
Managing Risk - Assessing and effectively managing all risks associated with their business objectives and activities to support PNC's Enterprise Risk Management Framework.
Qualifications
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities.
Preferred Skills
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentation
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Financial Analysis
- Loan Origination
- Matrix Management
- Mortgage Products
- Sales Tasks and Activities
- Scheduling Work and Activities
- Selling
Work Experience
- Roles at this level typically require a university/college degree.
Education
- No Degree
Certifications
- No Required Certification(s)
Licenses
- Candidates will be subject to additional background checks as required by CFPB regulations.
Pay Transparency
Base Salary: £37,440.00 (fixed). Salaries may vary based on location, skills, experience, and education. This role is incentive eligible.
Application Window
This opening is expected to be posted for two business days from 03/27/2025, possibly longer.
PNC offers comprehensive benefits including health coverage, insurance, 401(k), pension, stock plans, paid time off, and more. For details, visit our benefits page.
Disability Accommodations
For accommodations during the application process, contact us via email or phone. All information is confidential.
At PNC, we foster an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.
Equal Employment Opportunity
PNC provides equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.
This position complies with FDIA, SAFE Act, and FINRA regulations regarding criminal history.
Mortgage Loan Officer employer: PNC
Contact Detail:
PNC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Officer
✨Tip Number 1
Familiarise yourself with the latest mortgage products and lending guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the mortgage and banking sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings before they are advertised.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during interviews, such as how to handle complex borrower situations or how to develop customised loan solutions. Practising these responses can set you apart from other candidates.
✨Tip Number 4
Showcase your customer relationship management skills by sharing examples of how you've successfully built and maintained client relationships in the past. This will highlight your ability to align with the customer-focused values of PNC.
We think you need these skills to ace Mortgage Loan Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage Loan Officer. Familiarise yourself with the key skills required, such as customer relationship management and financial analysis.
Tailor Your CV: Customise your CV to highlight relevant experience in banking products, client prospecting, and sales. Use specific examples that demonstrate your ability to manage customer relationships and develop loan solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and your understanding of risk management in lending. Mention how your skills align with the company's values and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A polished application reflects your attention to detail and professionalism, which are crucial in the mortgage industry.
How to prepare for a job interview at PNC
✨Understand the Mortgage Landscape
Familiarise yourself with current mortgage products and trends in the industry. Being knowledgeable about various loan solutions will help you demonstrate your expertise and align with the company's customer-focused approach.
✨Showcase Your Customer Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to develop new clients and retain existing ones, as this is crucial for a Mortgage Loan Officer role.
✨Demonstrate Risk Management Awareness
Be ready to discuss how you assess and manage risks associated with lending. Understanding the importance of risk management within the mortgage process will show that you can contribute to the company's objectives.
✨Prepare for Financial Analysis Questions
Brush up on your financial analysis skills, as you'll likely be asked to evaluate complex borrower situations. Being able to analyse customer financial information effectively will set you apart from other candidates.
