Transport Programme Manager | Chester, UK

This is Worldline. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity: Worldline MTS (Mobility and e-Transactional Services) provides end-to-end digital transactional services leveraging our products, data, and payment for a stronger customer engagement. We support our customers' digital transformation with the creation of innovative solutions, leveraging our products and similar experiences across sectors, and committing on joint business cases. Inside MTS, the 'Transport and Mobility' pillar has objectives to facilitate powering journeys and movement worldwide, connecting people whilst prioritising customer satisfaction and social empowerment of our people. The Transport and Mobility pillar covers the following segments:

• Transport Operations: delivering The Time Promise, by connecting the right operational people to the right assets at the right time, to enable an on-time railway.
• Transport Retail: connecting people to transportation systems to improve their daily lives.
• Mobility Orchestration: Integrating transport modes to make MaaS a reality.
• Settlement and Specialist services: providing large scale critical platforms to keep transport on the move.

We are seeking an experienced and highly motivated Mobility Partnerships and Programme Manager to join our Digital Retail & Marketplaces team within our Transport Retail UK business unit. Reporting to the Head of Digital Retail & Marketplaces you will play a key role in managing significant programmes and partnerships that deliver operational mobility marketplaces, making it more intuitive and simpler for people to plan and pay for transport journeys across all modes - including our flagship delivery of Mobility-as-a-Service within the West of England.

Day-to-Day Responsibilities:

• Work closely with project sponsors, multidisciplinary teams, and assigned project managers to plan and develop scope, project outcomes, required resources, work plans, budgets, and timelines for new initiatives and contractual commitments.
• Lead multidisciplinary programme and project teams for optimal return on investment, and be responsible for, and delegate, cross-project initiatives.
• Identify key requirements from multidisciplinary teams and external vendors, and coordinate these into structured programmes.
• Develop and manage budgets for projects and day to day delivery, accountable for delivery, ensuring achievable milestones and robust cost management to meet business goals/objectives.
• Collaborate with other managers and Product Owners to identify risks and opportunities across multiple projects within the business unit.
• Analyse, evaluate, and mitigate delivery risks, producing programme reports for management and client partners.
• Manage strategic mobility partnerships with third-party organisations, businesses, or public sector clients, particularly where we deliver journey planning, payments, and marketplace tools.
• Work closely with the Head of Digital Retail & Marketplaces, alongside business development teams, to identify commercially viable partnerships using Worldline's technical systems, enabling and supporting third parties in delivering mobility marketplaces, rail payments, or modal integrations.

Who Are We Looking For:

We seek big thinkers - people who can drive positive change, step up, and lead the way. Candidates with passion, a can-do attitude, and a hunger to learn and grow. In practical terms, this means:

• Excellent knowledge, experience and competence in transport payments; specifically Mobility as a Service, eCommerce and API based transport partnerships.
• Significant experience working with Local Authorities, Transport Operators, and Suppliers to deliver structured programmes and customer outcomes, ideally including delivering end-user solutions to local transport markets.
• At least 5+ years' experience in complex Programme Management, with recognised Programme Management qualifications or comparable strategic partnership experience within transport.
• Excellent organisational and problem-solving skills.
• Strong interpersonal skills, with the ability to build excellent working relationships with senior leaders and cross-functional teams internally and externally.
• Experience working with agile methods and techniques.
• Proven experience managing diverse budgets and financial literacy to oversee P&L.

Perks & Benefits:

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also receive:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Have 25 days holiday + 8 bank holidays (possibility to buy more days off through salary sacrifice).
• Emergency time off: up to 5 paid days.
• Private medical insurance with AXA - you can add family member coverage through salary sacrifice.
• Doctor at Hand Service (online GP service) for online consultation.
• Pension scheme: Up to 10% matching via salary sacrifice.
• Income protection scheme: 67% of base salary for 5 years.
• Life Insurance: 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme.
• Access to discounts and cash backs on shopping.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.