MGS - Ministry Of Defence Guard Service - Rostered Day Working Officer - Keogh Barracks, Surrey

Do you want a career where you can make a real difference? Join the Ministry of Defence Guard Service (MGS) to protect Defence from threats such as crime, terrorism, espionage, and sabotage by providing the highest quality of security services through professionalism, excellence, and trust.

We are looking for a Security Officer to join our Gold Standard security service and provide a crucial role to the business requiring resilience, vigilance, and alertness. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, great teamwork, customer service and communication skills and must be willing to go above and beyond to support security operations across the Defence estate. If you can demonstrate this from past or current experiences, we want to hear from you and see this detailed in your CV.

You will normally work 48 hours per week including a daily meal break (43 hours net). This will normally be 4 x 12 hour shifts or 5 x 9.6 hours shifts between the hours of 0600 hrs & 2200 hrs over the seven-day period, as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice, (this should be no less than 48 hours). The exact shift pattern will be explained in full during the interview.

The Ministry of Defence Guard Service (MGS) provides high quality security services at over 170 MOD sites across the United Kingdom. The MGS has guarded the Defence Estate for over 30 years including high profile locations such as MOD Main Building in London, Whitehall and His Majesty's Naval Bases at Portsmouth, Devonport, and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the Defence estate and personnel from crime, terrorism, espionage, and sabotage threats.

The MGS has over 2,700 employees. MGS Security Officers are often the first point of contact for employees, visitors and contractors on sites and we pride ourselves on our professional, customer-focused culture. Behind our operational workforce is a range of head office roles which support our security professionals to develop and execute the organisations strategy, managing its budget and resources, leading, and developing our staff, maintaining relationships with stakeholders, monitoring and evaluating our performance and identifying new opportunities.

All are working towards our Vision to be recognised as an outstanding provider of security services and our five Values underpinning this Vision include:

• Integrity - Always do the right thing. Respect yourself and others. Treat people fairly.
• Vigilance and Preparedness - Keep careful watch for risks and incidents. Be ready to act.
• Professionalism - Know the job thoroughly. Seek continuous improvement. Maintain high standards.
• Helpfulness - Always be ready to assist people. Leave a lasting positive impression.
• Teamwork - Working with colleagues who are collaborative, respectful, open and trustworthy, who are passionate about excellence and protecting Defence.

There are plenty of opportunities for development, access to funded professional qualifications and specialist training. We are a growing organisation with opportunities to progress your security careers and if you align with our Values, we'd love to hear from you!

The key duties are as follows and can vary from site to site:

• Assume overall responsibility for the safety and security of designated areas.
• Patrol on foot and in vehicles, designated areas in accordance with outlined security procedures.
• Identify potential security risks and respond accordingly.
• Control vehicular and pedestrian access to site ensuring all have the correct credentials, issuing passes and escorting visitors where appropriate.
• Searching of vehicles, baggage, personnel, buildings, and open areas.
• Traffic management.
• Complete incident reports on breaches of security or defects and maintaining daily logs.
• Respond to emergencies and incidents within designated areas promptly and according to policy.
• Assist employees and visitors with any concerns they may have.
• Escalate emergency situations to law enforcement as required.
• Operating and monitoring security systems; CCTV and alarms.
• Operating and communicating effectively over the telephone and/or radio.

All new starters will participate in a mandatory two-week residential Foundation Course, followed by on-the-job training. Additionally, we offer an annual programme of mandatory online training, along with a dedicated Workforce Development Team to support you with your training needs.

At application stage you will be assessed against the following:

• Experience: CV including Job History and Previous Skills. A background, qualification or interest in the delivery of site security and / or can demonstrate experience in delivering customer service.

At interview you will be assessed against the following:

• Behaviours: Working Together, Managing a Quality Service, Communicating and Influencing.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years.

Pre-employment checks will be carried out. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles.

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