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- Tasks: Lead a team in delivering exceptional customer service and product knowledge.
- Company: Join H. Samuel, a vibrant jewellery retailer known for its unique culture.
- Benefits: Enjoy competitive pay, staff discounts, and flexible hours during peak times.
- Why this job: Be part of a fun, fashion-forward team that values individuality and personal style.
- Qualifications: Retail or customer service experience is essential; strong communication skills are a must.
- Other info: This role offers a pathway to management with extensive training and support.
The predicted salary is between 18000 - 24000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Supervisor - H. Samuel - Permanent - Part Time employer: Signet Jewelers
Contact Detail:
Signet Jewelers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - H. Samuel - Permanent - Part Time
✨Tip Number 1
Familiarise yourself with H. Samuel's product range and the unique features of their jewellery. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to meet a customer's needs.
✨Tip Number 3
Emphasise your ability to work as part of a team. As a Supervisor, you'll be coaching new team members, so highlight any previous experience you have in mentoring or training others.
✨Tip Number 4
Be prepared for the online assessment and video interview by practising common interview questions and scenarios related to retail and customer service. This will help you feel more confident and articulate during the process.
We think you need these skills to ace Supervisor - H. Samuel - Permanent - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Signet Jewelers is looking for in a Supervisor. Highlight your relevant retail or customer service experience and how it aligns with their expectations.
Showcase Your Personality: Since the company values unique personalities, make sure to reflect your individuality in your application. Use a friendly tone and share personal anecdotes that demonstrate your customer service skills and passion for jewellery.
Prepare for the Online Assessment: After submitting your application, you'll be invited to complete an online assessment. Familiarise yourself with common assessment formats and practice answering situational judgement questions related to customer service and sales.
Craft a Compelling Video: If you progress to the video stage, prepare a short script outlining why you want to join H. Samuel and what makes you a great fit. Be enthusiastic, articulate, and let your personality shine through to make a memorable impression.
How to prepare for a job interview at Signet Jewelers
✨Showcase Your Product Knowledge
As a Supervisor at H. Samuel, having a deep understanding of the products is crucial. Be prepared to discuss various jewellery pieces, their origins, and features. This will demonstrate your passion for the role and your ability to educate customers.
✨Emphasise Your Customer Service Skills
Highlight your previous retail or customer service experience during the interview. Share specific examples of how you've gone above and beyond for customers, as this aligns with the company's focus on amazing customer service.
✨Be Yourself
H. Samuel values individuality, so don’t be afraid to express your personality during the interview. Dress in a way that reflects your style while adhering to the business casual dress code, and let your unique traits shine through.
✨Prepare for the Video Assessment
If you progress to the video assessment stage, take time to prepare. Think about why you want to join H. Samuel and what makes you a great fit for the Supervisor role. Practice speaking clearly and confidently to convey your enthusiasm.
