Customs Clearance Coordinator - Brokerage
Customs Clearance Coordinator - Brokerage

Customs Clearance Coordinator - Brokerage

Felixstowe Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage Import/Export Customs Declarations and improve processes.
  • Company: Customs Support simplifies global trade with innovative customs solutions.
  • Benefits: Enjoy 25 days holiday, healthcare, and a 5% pension contribution.
  • Why this job: Join a dynamic team focused on quality and continuous improvement in customs services.
  • Qualifications: Strong communication skills and attention to detail; Excel experience is a plus.
  • Other info: Work independently and collaboratively while contributing to a mission-driven company.

The predicted salary is between 30000 - 42000 £ per year.

As a Customs Clearance Coordinator, you will oversee the smooth processing of Import/Export and Transit Customs Declarations for given customers. A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

What we offer:

  • Pension: 5% company contribution subject to employee-required auto-enrolment contribution
  • Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
  • Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support

Key Skills:

  • Strong communication and interpersonal skills
  • Excellent organisational and multitasking abilities
  • Detail-oriented with a commitment to accuracy
  • Ability to work independently and as part of a team
  • Dedication to providing exceptional service as per our SLA’s/ SOP’s
  • Proactive and confident
  • Completes personal goals (Agreed with line manager)

To work in line with Customs Support’s vision, mission and values:

Vision: We make Customs easy for global trade

Mission: Be the full-service customs expert. Provide timely and accurate customs services through digital innovation. Deliver international customs support via local presence. Attract and engage the right people. Commit to the highest quality and compliance standards. Learn and improve continuously.

Values: Accountability, Quality, Integrity and Teamwork.

Customs Clearance Coordinator - Brokerage employer: Customs Support

At Customs Support, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual growth. Located in Felixstowe, our company provides comprehensive benefits including a generous pension scheme, healthcare options, and ample holiday leave, ensuring our employees feel valued and secure. We are committed to fostering a learning environment where you can expand your skills and contribute to our mission of making customs easy for global trade.
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Contact Detail:

Customs Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customs Clearance Coordinator - Brokerage

✨Tip Number 1

Familiarise yourself with the customs clearance process and regulations. Understanding the intricacies of import/export procedures will not only boost your confidence but also demonstrate your commitment to the role during any discussions.

✨Tip Number 2

Brush up on your Excel skills, as they are mentioned as an advantage. Consider taking a short online course or tutorial to enhance your proficiency, which can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the customs and logistics industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within the field.

✨Tip Number 4

Prepare to discuss how you can contribute to improving processes. Think of examples from your past experiences where you identified inefficiencies and implemented solutions, as this aligns with the role's focus on continuous improvement.

We think you need these skills to ace Customs Clearance Coordinator - Brokerage

Attention to Detail
Customs Regulations Knowledge
Import/Export Procedures
Excel Proficiency
Organisational Skills
Multitasking Abilities
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Teamwork
Proactive Work Ethic
Adaptability to New Systems
Commitment to Accuracy
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Customs Clearance Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customs clearance, import/export processes, or related fields. Use specific examples to demonstrate your attention to detail and ability to work within established processes.

Showcase Your Skills: Mention your proficiency in Excel and any other relevant software. If you have experience with customs declarations or compliance, make sure to include that as well. Highlight your organisational and multitasking abilities.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Discuss how your values align with Customs Support's vision and mission, and express your commitment to providing exceptional service.

How to prepare for a job interview at Customs Support

✨Know Your Customs Regulations

Familiarise yourself with the latest customs regulations and procedures relevant to the role. Being able to discuss specific regulations during the interview will demonstrate your knowledge and commitment to the position.

✨Showcase Your Attention to Detail

Prepare examples from your past experiences where your attention to detail made a significant impact. This role requires accuracy, so highlighting your ability to spot errors or improve processes will be beneficial.

✨Demonstrate Teamwork and Independence

Be ready to discuss situations where you successfully worked as part of a team, as well as instances where you took initiative on your own. This balance is crucial for the Customs Clearance Coordinator role.

✨Prepare for Excel Questions

Since experience in Excel is an advantage, brush up on your skills and be prepared to answer questions about how you've used Excel in previous roles. If you have any specific projects or tasks that involved Excel, be sure to mention them.

Customs Clearance Coordinator - Brokerage
Customs Support
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