Director, Product Management-R-250529

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Mastercard’s Global Acceptance team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, we are working on shaping the online and in-store payment experiences of the future. As payments evolve and new players reshape the ecosystem, we are seeking a Director to lead product strategy and execution for our Acceptance Channel Partner enablement and engagement initiatives.

The Director, Acceptance Channel Partner Strategy & Execution role will focus on building scalable programs, bundles, value propositions, and engagement strategies for Channel Partners—such as FinTechs, Payment Facilitators, Payment Orchestrators, Gateways, PSPs, ISVs, tech enablers etc.—who serve as critical enablers in the merchant acceptance journey, reshaping how merchants accept payments with their innovative, nimble, and modern software-based payment solutions. This is a high-impact, global role that blends product leadership, strategic thinking, and cross-functional collaboration, shaping the future of the payment industry.

The ideal candidate is highly motivated, intellectually curious, analytical, strategic-thinker, possesses an entrepreneurial mindset and has strong product management expertise, with proven experience in delivering programs.

• Define and execute product strategy and GTM commercialization for different types of Channel Partners (especially hyper-specialized & vertical-focused ISVs), aligning with Mastercard’s broader acceptance goals.
• Develop programmatic approach, scalable bundles, product value propositions, and go-to-market strategies tailored to drive acceptance growth across Channel Partner types.
• Lead engagement with fintech startups in the Acceptance space. Identify, qualify, onboard, and collaborate with high-potential companies through the Start Path program.
• Execute Mastercard’s fintech startup partnership strategy, working closely with business development (BD) teams, product teams, and regional and local teams supporting integration of Mastercard’s products and services into their business models.
• Source and evaluate fintech startups and channel partners for strategic alignment with Mastercard’s product roadmap and to accelerate product adoption.
• Drive thought leadership through white papers, social campaigns, trainings and industry engagement to strengthen Mastercard’s position as the partner of choice.
• Equip regional and local sales teams with landscape analysis, pipeline, sales enablement materials, toolkits, and data-driven insights to grow acceptance and scale products with Channel Partners.
• Track and report on program performance, partner engagement, and commercial impact.
• Lead by example and build a strong culture of excellence, sense of urgency, customer centricity and winning with decency.

• 8–12 years of experience in product management, partner strategy, program execution.
• Deep understanding of the acquiring landscape and channel partner ecosystem (e.g., ISVs, Gateways, Payment Facilitators).
• Proven track record of building and launching product value propositions and programs.
• Strong analytical and strategic thinking skills; experience building business cases and TAM models.
• Excellent communication and stakeholder management skills. Ability to interact and coordinate effectively with business partners globally, across different cultures and geographies.
• Entrepreneurial mindset with a bias for action, execution and ownership.
• Motivated by working in a flat hierarchy and making broad contributions.
• Experience working in global, matrixed environments and across cultures.

• Bachelor’s degree required; MBA or advanced degree preferred.
• Experience of living and studying abroad strongly preferred.
• Self-motivated with a proven track record of delivering success.
• Demonstrated experience in new products/programs/bundles.
• Published thought leadership associated with the payment industry.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.