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- Tasks: Supervise housekeeping for self-catering lodges, ensuring cleanliness and guest satisfaction.
- Company: Join a family-run hotel group with a rich history and stunning locations in Scotland.
- Benefits: Enjoy flexible hours, discounts on stays, meals, and wellness support.
- Why this job: Be part of a friendly team, develop your skills, and create memorable guest experiences.
- Qualifications: Previous housekeeping experience and a keen eye for detail are essential.
- Other info: This role does not offer staff accommodation; right to work in the UK is required.
Be part of the family... We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!
About the Role: At the Crieff Hydro family of hotels, we pride ourselves on offering a variety of accommodation options, including 57 self-catering lodges that provide our guests with the perfect home-away-from-home experience. As our Self-Catering Supervisor, you’ll play a key role in ensuring that each lodge meets our high standards of cleanliness, presentation, and guest satisfaction. You will be responsible for checking and approving lodges before guest arrivals, coordinating with the housekeeping team, and making sure every last detail is taken care of - from pristine kitchens and bathrooms to perfectly made beds and welcoming touches that leave a lasting impression.
Please note we are unable to offer staff accommodation for this role. We have 2 positions available, on either a 16 hour or 30 hour contract, dependent on individual and business needs.
What We Need from You:
- Previous experience in housekeeping or accommodation supervision, ideally in self-catering or hotel environments.
- A keen eye for detail, ensuring every lodge is cleaned and presented to a 5-star standard.
- Ability to inspect, approve, and provide feedback to housekeeping teams, ensuring consistency across all 57 lodges.
- A proactive approach, working efficiently to meet daily checklists and deadlines.
- A friendly and welcoming attitude, as you may interact with guests during their stay.
- Strong organizational and problem-solving skills to handle any last-minute changes or guest requests.
If you have a passion for hospitality, high standards, and love creating a welcoming environment, we’d love to hear from you!
What you’ll get from us:
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
- Career Progression – With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
- Exclusive Discounts – Enjoy discounted leisure membership, 30% off retail, 30% off food and drinks, plus great savings on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
- Refer a friend initiative – earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest mention incentive – earn an extra £5 for each guest review which positively mentions you.
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Wellbeing Support – Access 24/7 confidential support via the Peninsula Employee Assistance Programme, covering mental health, financial advice, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Whether you’re looking to start your hospitality career or take the next step, we’d love to hear from you.
Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.
Housekeeping Supervisor - Guest Lodges Part Time employer: Crieff Hydro Family of Hotels
Contact Detail:
Crieff Hydro Family of Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Guest Lodges Part Time
✨Tip Number 1
Familiarise yourself with the Crieff Hydro Family of Hotels' values and culture. Since they pride themselves on being a family-run business, showcasing your alignment with their warm and welcoming ethos during any interactions can set you apart.
✨Tip Number 2
Highlight your previous experience in housekeeping or accommodation supervision when networking. Engage with current employees on social media platforms to gain insights about the role and express your enthusiasm for joining their team.
✨Tip Number 3
Prepare to discuss specific examples of how you've maintained high cleanliness standards in past roles. Being able to articulate your attention to detail and proactive problem-solving skills will demonstrate your suitability for the position.
✨Tip Number 4
Consider visiting the Crieff Hydro estate if possible. Experiencing the environment firsthand can provide you with valuable insights to discuss during interviews, showing your genuine interest in the role and the company.
We think you need these skills to ace Housekeeping Supervisor - Guest Lodges Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or accommodation supervision. Emphasise any roles where you ensured high standards of cleanliness and guest satisfaction, as these are key for the Housekeeping Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your attention to detail. Mention specific examples from your previous roles that demonstrate your ability to manage housekeeping teams and maintain high standards.
Highlight Relevant Skills: In your application, focus on skills such as organisation, problem-solving, and a friendly attitude. These qualities are essential for interacting with guests and ensuring a welcoming environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Crieff Hydro Family of Hotels
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured high standards of cleanliness and presentation. Highlight how you inspected lodges or rooms and the feedback you provided to your team.
✨Demonstrate Your Leadership Skills
This role requires coordinating with the housekeeping team. Share instances where you successfully led a team, resolved conflicts, or improved processes. Emphasise your ability to motivate others and maintain a positive work environment.
✨Prepare for Guest Interaction Scenarios
Since you'll be interacting with guests, think about how you would handle various situations. Prepare to discuss how you would respond to guest requests or complaints, showcasing your friendly and welcoming attitude.
✨Research the Company Culture
Understanding the family-oriented culture of Crieff Hydro will help you align your answers with their values. Familiarise yourself with their history and what makes them unique, so you can express why you want to be part of their team.
