Ground Floor - Team Member
Ground Floor - Team Member

Ground Floor - Team Member

Cirencester Part-Time No home office possible
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At a Glance

  • Tasks: Welcome guests and provide excellent customer service at Premier Inn Cirencester.
  • Company: Join Whitbread, the UK's leading hospitality business with a commitment to inclusivity.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
  • Why this job: Be part of a fun team, gain valuable experience, and enjoy guaranteed hours.
  • Qualifications: No experience needed, but you must be over 18 due to shift times.
  • Other info: Flexible working options available; we value diversity and encourage all backgrounds to apply.

We're currently hiring at Premier Inn Cirencester. Working 15 hours per week, paying up to £12.56 per hour.

Come and be a Front of House Team Member at Premier Inn Cirencester. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE:

  • HOURS: 15 a week – guaranteed hours to plan your week around
  • 3 shifts per week, a mixture of 6am-11am and 4.30pm-10.30pm.
  • Due to shift times, these positions are for over 18 only.
  • Includes weekends. Rotas completed 4 weeks in advance so that shifts can be seen.

LOCATION:

Why you'll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do: Join our team at Premier Inn Cirencester as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Ground Floor - Team Member employer: Premier Inn

At Premier Inn Cirencester, we pride ourselves on being an excellent employer that values every team member's contribution. With guaranteed hours, a supportive work culture, and opportunities for career progression, you can thrive in a role that combines your passion for customer service with a fun and friendly environment. Enjoy fantastic benefits like discounts on hotel stays and meals, as well as a complimentary breakfast when you join us, making this a rewarding place to build your career.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ground Floor - Team Member

✨Tip Number 1

Show your enthusiasm for customer service during any interactions you have with the team. Whether it's a phone call or an in-person visit, let your personality shine through and demonstrate that you're genuinely excited about the opportunity.

✨Tip Number 2

Familiarise yourself with Premier Inn's values and mission. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show that you're a good fit for their team.

✨Tip Number 3

Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can help you tailor your approach when applying.

✨Tip Number 4

Be prepared to discuss your availability and flexibility regarding shifts. Since the role includes early mornings and weekends, showing that you're adaptable can make you a more attractive candidate.

We think you need these skills to ace Ground Floor - Team Member

Customer Service Skills
Communication Skills
Teamwork
Adaptability
Positive Attitude
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking
Basic Food and Beverage Knowledge
Interpersonal Skills
Conflict Resolution
Flexibility
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Premier Inn is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experiences that align with the role.

Tailor Your CV: Make sure your CV reflects your personality and customer service skills. Include any previous experience in hospitality or similar roles, even if it's informal, and emphasise your ability to work in a team.

Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Premier Inn Cirencester specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Premier Inn

✨Show Your Personality

As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Let your fun side shine through to show that you can create a welcoming atmosphere for guests.

✨Highlight Customer Service Skills

Even if you don't have direct experience, think about times you've provided great service in other roles or situations. Share these examples to demonstrate your ability to connect with customers and meet their needs.

✨Be Prepared for Shift Discussions

Since the role involves specific shift patterns, be ready to discuss your availability. Show that you're flexible and willing to work weekends and early mornings, as this will reflect your commitment to the job.

✨Ask Questions

Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.

Ground Floor - Team Member
Premier Inn
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  • Ground Floor - Team Member

    Cirencester
    Part-Time

    Application deadline: 2027-07-09

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    Premier Inn

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