Retail Security Officer

Retail Security Officer

Carlisle Full-Time No home office possible
A

At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents in-store.
  • Company: Join ASEL, a leader in bespoke security solutions with a rich history in risk management.
  • Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
  • Why this job: Be part of a collaborative team that values authenticity and offers real career progression.
  • Qualifications: Must have a valid SIA licence; retail security experience is a plus but not required.
  • Other info: Flexible shifts, supportive environment, and a commitment to diversity and inclusion.

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

Main Responsibilities

  • Provide a visible deterrence and respond to incidents.
  • Complete incident reports and collaborate with local authorities.
  • Patrol the shop floor and deter criminal activity.
  • Assess and identify vulnerabilities, and work proactively to minimise risk.
  • Liaise with management and local authorities when applicable.
  • Manage vulnerable persons with empathy to not cause distress.
  • Complete colleague and contractor searches when required in line with customer company policy.
  • Digitally report incidents and use tablets/phones for daily activity planning.
  • Provide detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Carlisle

Hours: 48 hrs

Shift Pattern: 4 on 4 off days 0700-1900

Hourly Rate: £13.02

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

  • You must have a valid SIA licence to apply for this role.
  • Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASELSIA Licence Renewal

  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme which includes discounts and an employee assistance programme
  • Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition - rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 10% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP - Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Retail Security Officer employer: Amberstone Security

ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work environment where employees can thrive. Located in Carlisle, the company offers comprehensive training, competitive benefits including a pension scheme and employee assistance programme, and ample opportunities for career progression within a supportive team. With a commitment to diversity and inclusion, ASEL ensures that every employee's skills and experiences are valued, making it a rewarding place to build a meaningful career in retail security.
A

Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.

✨Tip Number 2

Brush up on your communication skills, as you'll need to articulate incidents clearly and effectively. Practising how to convey information succinctly can help you stand out as a confident candidate.

✨Tip Number 3

Research ASEL and their approach to security solutions. Being knowledgeable about their methods and values will demonstrate your genuine interest in the company and the role.

✨Tip Number 4

Prepare for potential scenario-based questions in your interview. Think about how you would handle various situations that may arise in a retail setting, showcasing your problem-solving skills.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Digital Reporting Proficiency
Problem-Solving Skills
Professionalism
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.

Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in security or customer service. Emphasise your communication skills and ability to handle conflict, as these are crucial for this position.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of ASEL's values, such as authenticity and transparency. Mention your SIA licence and any relevant training or certifications you possess.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your professionalism.

How to prepare for a job interview at Amberstone Security

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Communication Skills

As a Security Officer, effective communication is crucial. Prepare to discuss how you've successfully communicated in past roles, especially in conflict situations. Be ready to provide examples of how you can convey detailed information clearly and professionally.

✨Demonstrate Empathy

The role requires managing vulnerable persons with empathy. Think of scenarios where you've had to handle sensitive situations and be prepared to share these experiences. This will show that you can approach difficult situations with care and professionalism.

✨Prepare Your Documentation

Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised and having your paperwork in order reflects your professionalism and readiness for the role.

Retail Security Officer
Amberstone Security
A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>