At a Glance
- Tasks: Guide customers through financial options and lead a sales team to maximise profitability.
- Company: Swansway Motor Group is a family-run automotive business with 25 dealerships across the UK.
- Benefits: Enjoy increased holiday, birthday off, 24/7 support, pension scheme, and discounts for you and your family.
- Why this job: Join a supportive family culture and play a key role in our exciting growth phase.
- Qualifications: 12 months' experience in finance, excellent customer service skills, and a valid driving licence required.
- Other info: Be part of a dynamic team and contribute to our commitment to excellence.
The predicted salary is between 36000 - 60000 Β£ per year.
Swansway Motor Group, an esteemed name in the automotive industry, is looking for a dynamic Business Manager to join our dedicated team. As a Business Manager, you'll be instrumental in guiding our customers through financial options, supporting sales initiatives, and ensuring an exceptional dealership experience.
- Identify suitable funding and insurance options for customers based on individual requirements while ensuring compliance with dealership standards.
- Lead a team of Sales Executives to maximise profitability and deliver outstanding customer service.
- Collaborate with the Head of Business and General Sales Manager to promote and sell new and used vehicles, along with add-on finance and asset protection products.
- Develop and drive sales campaigns and promotions to enhance team enthusiasm and customer engagement.
- Regularly coach the sales team, manage robust sales processes, and interact with customers to maintain high service standards.
A minimum of 12 monthsβ experience in a regulated finance environment is required. Excellent customer service skills with the ability to quickly build rapport and identify customer needs are essential. Familiarity with strict sales processes and a solid understanding of financial and insurance packages is necessary. A valid driving licence is essential. Proven track record in monitoring finance and insurance performance, with the ability to coach and develop team skills to meet business objectives.
Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.
Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance:
- Increased holiday entitlement with length of service
- Enjoy your birthday off, on us
- Access to 24/7 Employee Assistance Programme and counselling services for you and your family
- Company Pension Scheme to secure your future
- Long service recognition that celebrates your dedication and contribution
- Discounts on products and services that extend to our family
- Access to our Car Benefit Scheme, for you and your family
- Participation in our Cycle to Work scheme
If you are a motivated and experienced finance professional ready to elevate your career, Swansway Motor Group would love to hear from you. Join us as a Business Manager and play a pivotal role in our continued success. Apply today to become part of an exciting journey with Swansway Motor Group.
Business Manager employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Manager
β¨Tip Number 1
Familiarise yourself with the specific financial products and insurance packages that Swansway Motor Group offers. Understanding these options will not only help you in discussions during interviews but also demonstrate your commitment to providing tailored solutions for customers.
β¨Tip Number 2
Research the latest trends in the automotive industry, particularly in finance and sales. Being knowledgeable about current market conditions and customer preferences can set you apart as a candidate who is proactive and well-informed.
β¨Tip Number 3
Prepare to discuss your previous experience in coaching and leading sales teams. Highlight specific examples where you successfully improved team performance or customer satisfaction, as this aligns closely with the responsibilities of the Business Manager role.
β¨Tip Number 4
Network with current or former employees of Swansway Motor Group if possible. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach during the interview process.
We think you need these skills to ace Business Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in finance and sales management. Emphasise your ability to lead teams, manage customer relationships, and your familiarity with financial products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Business Manager role. Mention specific achievements in previous roles that demonstrate your capability to drive sales and enhance customer service.
Highlight Compliance Knowledge: Since compliance is crucial in a regulated finance environment, ensure you mention any relevant experience or training you have in adhering to dealership standards and regulations.
Showcase Team Leadership Skills: In your application, provide examples of how you've successfully coached and developed sales teams in the past. Highlight any strategies you've implemented that led to improved performance and customer satisfaction.
How to prepare for a job interview at Swansway Group
β¨Showcase Your Financial Acumen
As a Business Manager, you'll need to demonstrate your understanding of financial options and insurance packages. Be prepared to discuss your previous experience in a regulated finance environment and how you've successfully guided customers through their choices.
β¨Emphasise Customer Service Skills
Highlight your ability to build rapport with customers quickly. Share examples of how you've identified customer needs in the past and ensured exceptional service, as this is crucial for the role at Swansway Motor Group.
β¨Demonstrate Leadership Experience
Since you'll be leading a team of Sales Executives, it's important to showcase your leadership skills. Discuss your experience in coaching teams, managing sales processes, and driving profitability while maintaining high service standards.
β¨Prepare for Sales Campaign Discussions
Be ready to talk about your ideas for developing and driving sales campaigns. Think of examples where you've successfully engaged customers and motivated your team, as this will show your proactive approach to enhancing sales initiatives.