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- Tasks: Join our team as an Investment Services Administrator, supporting Portfolio Managers and ensuring top-notch client service.
- Company: AFH Wealth Management is a leading independent financial advisory firm in the UK, dedicated to employee success.
- Benefits: Enjoy flexible working, competitive holidays, a pension scheme, and health perks like cashback on wellness initiatives.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact in finance.
- Qualifications: Ideal candidates should have knowledge of financial services, attention to detail, and strong communication skills.
- Other info: Hybrid working available, with exciting social events and professional development programmes.
The predicted salary is between 28800 - 43200 £ per year.
AFH Wealth Management is proud to be one of the UK's leading independent financial advisory and wealth management firms. This role is based at AFH Wealth Management Bishop's Stortford. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of benefits.
In this role you will be an integral part of the Investment Services team, reporting into the Investment Services Manager and providing assistance to the Portfolio Managers to ensure the delivery of high-quality services to our Financial Advisers and clients. You will be responsible for processing tasks such as withdrawals, Bed and ISAs, Death Claims and general client maintenance, as well as cash position monitoring for client accounts across all service propositions. Also providing support and dealing with medium risk queries.
As our Investment Services Administrator, you will be responsible for:
- Ensuring client requests are correctly processed and completed within the agreed SLA
- Helping with processing deceased accounts and death claims
- Developing new methods of carrying out existing tasks in order to increase efficiency
- Updating any new changes to model portfolios on provider platforms
- Cash reporting for low and high cash for a number of providers excluding AFH Direct
- Processing Bed and ISAs on various platforms
- Being a point of contact for consultants, members of the business and the team
- Ensuring all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
- Monitoring and maintaining accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
- Maintaining a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
What we are looking for in our ideal Investment Operations Administrator:
- Good knowledge of the Financial Services Market and Investment Products
- Relevant Operational procedures knowledge
- Working knowledge of Pershing's Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
- Knowledge of TCF Principles and GDPR and how they apply to the individual role
- Good working knowledge of Microsoft Word, Excel and Outlook
- High level of attention to detail and accuracy
- Excellent communication skills
Benefits and Perks at AFH:
- Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
- Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
- Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
- Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year's service.
- Health & wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
- Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
- Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.
Apply today to register your interest in joining our team, or learn more about the benefits and perks of working at AFH and what it is like to work here via our careers website.
Investment Services Administrator employer: AFH Financial Group
Contact Detail:
AFH Financial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Services Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Pershing's Nexus and XPlan. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Understand the principles of Treating Customers Fairly (TCF) and how they apply to the role. Be prepared to discuss how you would ensure compliance with these principles in your day-to-day tasks.
✨Tip Number 3
Network with professionals in the financial services sector, especially those who work in investment administration. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 4
Prepare to demonstrate your attention to detail and accuracy during the interview. Consider bringing examples of past work where you successfully managed complex tasks or maintained meticulous records.
We think you need these skills to ace Investment Services Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Investment Services Administrator position. Familiarise yourself with tasks such as processing withdrawals, managing death claims, and cash position monitoring.
Tailor Your CV: Customise your CV to highlight relevant experience in financial services and investment products. Emphasise any knowledge of operational procedures and software systems like Pershing's Nexus or XPlan, as these are preferred by AFH Wealth Management.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your attention to detail, communication skills, and understanding of Treating Customers Fairly (TCF) principles. Explain why you are passionate about the role and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at AFH Financial Group
✨Know Your Financial Services
Make sure you brush up on your knowledge of the financial services market and investment products. Being able to discuss these topics confidently will show that you're well-prepared and genuinely interested in the role.
✨Familiarise Yourself with Relevant Software
If you have experience with Pershing's Nexus, XPlan, or other relevant software systems, be ready to discuss it. If not, take some time to learn about them, as familiarity can set you apart from other candidates.
✨Understand Treating Customers Fairly (TCF)
AFH Wealth Management places a strong emphasis on TCF principles. Be prepared to explain what TCF means and how it applies to your role, demonstrating your commitment to customer service and compliance.
✨Highlight Your Attention to Detail
Given the nature of the role, attention to detail is crucial. Prepare examples from your past experiences where your accuracy and thoroughness made a difference, especially in processing client requests or maintaining records.
