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- Tasks: Lead a small HR Casework team, advising on employee relations and conflict resolution.
- Company: Join the University of Exeter, committed to a greener, fairer, and healthier future.
- Benefits: Enjoy 41 days leave, flexible working, discounts, and on-campus gyms.
- Why this job: Be part of a dynamic HR team driving positive workplace culture and conflict resolution.
- Qualifications: Experience in HR casework and strong communication skills are essential.
- Other info: Hybrid working available; stunning campuses in Exeter and Cornwall.
The predicted salary is between 36000 - 60000 £ per year.
This full-time role is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.
About the role
This is an exciting time to be working in HR at the University of Exeter; our people and the contribution we all make is central to the shared endeavours of our institutional Strategy 2030 which aims to deliver innovations for a world that is greener, fairer and healthier.
Leading our small HR Casework team, this post ensures that legislation, policy and best practice is embedded by coaching and advising on HR cases in relation to all areas of University employee relations policy and procedure. This position leads the work of the Casework team in their support of the formal stages of those processes. The Casework Manager will work closely with our HR Partnering and Advisory teams, our in-house Employment Legal Counsel and line managers from across the University.
Key to the success of this role is the development of a comprehensive approach to early resolution of conflicts in the workplace, and the Casework Manager will drive this concept and associated ways of working. Once established, this role will lead on supporting operational HR colleagues and managers to explore alternative dispute resolution and encourage early resolution in cases of workplace disagreements and grievances.
Please ensure you read the Job Description and Person Specification on our website for full details of this role.
Benefits
- 41 days leave per year
- Options for flexible working
- Numerous discounts at leading retailers
- Onsite gyms on all of our campuses and a cycle to work scheme
- Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
- Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
To find out more, please get in touch with Holly Davey, Assistant Director of HR at: H.Davey@exeter.ac.uk
The deadline for applications is 23:59 on 29 June 2025.
Casework Manager employer: University of Exeter
Contact Detail:
University of Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Manager
✨Tip Number 1
Familiarise yourself with the University of Exeter's HR policies and procedures. Understanding their specific approach to employee relations will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees in HR at the University. They can provide valuable insights into the culture and expectations of the Casework Manager role, which can be beneficial for tailoring your approach.
✨Tip Number 3
Prepare examples of how you've successfully resolved workplace conflicts in the past. Being able to share specific instances where you've implemented early resolution strategies will showcase your suitability for the role.
✨Tip Number 4
Stay updated on current HR legislation and best practices, particularly around dispute resolution. This knowledge will not only enhance your confidence but also position you as a knowledgeable candidate who is ready to lead the Casework team.
We think you need these skills to ace Casework Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description and person specification for the Casework Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in HR casework, employee relations, and conflict resolution. Use specific examples to demonstrate how you've successfully managed similar situations in the past.
Showcase Your Leadership Skills: Since this role involves leading a small team, highlight any previous leadership or coaching experience. Discuss how you have developed teams or improved processes in your past roles.
Tailor Your Application: Customise your CV and cover letter to reflect the values and goals of the University of Exeter. Mention how your personal and professional ethos aligns with their Strategy 2030 and commitment to a greener, fairer, and healthier world.
How to prepare for a job interview at University of Exeter
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and person specification. Familiarise yourself with the key responsibilities of a Casework Manager, especially around employee relations policy and early conflict resolution.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you've encountered in HR casework. Prepare examples that demonstrate your ability to handle conflicts, advise on policies, and lead a team effectively.
✨Showcase Your Coaching Skills
As this role involves coaching and advising others, be ready to discuss your experience in mentoring or training colleagues. Highlight any successful outcomes from your coaching efforts.
✨Research the University’s Culture and Values
Understanding the University of Exeter's mission and values will help you align your answers with their goals. Be prepared to discuss how your approach to HR supports their Strategy 2030 for a greener, fairer, and healthier world.
