At a Glance
- Tasks: Support students aged 11-18 with social, emotional, and behavioural challenges in schools.
- Company: Join Protocol Education, dedicated to making a difference in children's lives.
- Benefits: Flexible working hours, free training, and a supportive consultant to guide you.
- Why this job: Make a real impact while building connections with young people who need your support.
- Qualifications: Experience in youth work, coaching, or personal experience with SEND is preferred.
- Other info: Temporary position with potential for permanent roles; must have right to work in the UK.
Make a Difference Every Day: SEND & PRU Support Roles
Are you a recent graduate or someone with skills that thrive outside the classroom—youth work, the military, sports coaching, care? Fancy putting those talents to work where they really count?
We’re on the lookout for calm, confident, and caring individuals to support pupils aged 11–18 in Special Schools and Pupil Referral Units (PRUs) across Newcastle. This isn’t your average school job—it’s about connection, consistency, and being the trusted adult some pupils rarely get.
The role
You’ll provide 1:1 and small group support for students navigating social, emotional, and behavioural challenges. Day-to-day roles start immediately, with longer-term options if it’s a great match. Think of it as ‘try before you commit’—but with purpose.
Working pattern
We typically need people 3–5 days a week, so there’s flexibility to suit your schedule.
You might be a fit if you’ve got experience in:
- Youth work
- The police or armed forces
- Coaching or mentoring
- Care roles
- Or, personal experience supporting someone with SEND
You’ll thrive in this role if you:
- Stay calm when things get challenging
- Build trust quickly and with care
- Want to help young people feel safe, seen, and supported
- Are curious about behaviour support and trauma-informed approaches
Support: Dedicated consultant (your job-finding cheerleader)
Bonus: Free Thrive training available for successful candidates—boost your impact and your appeal to schools
Must-haves:
- Right to work in the UK
- Up-to-date DBS (or happy to get one sorted)
- Commitment to showing up and making a difference
If you’re ready to use your skills for something meaningful, let’s chat. We’ve got schools waiting to welcome people just like you.
Go on, take the leap—support that sticks starts here.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
SEND Support employer: Protocol Education
Contact Detail:
Protocol Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Support
✨Tip Number 1
Familiarise yourself with trauma-informed approaches and behaviour support strategies. Understanding these concepts will not only help you in the role but also demonstrate your commitment to supporting students effectively.
✨Tip Number 2
Network with professionals already working in SEND or PRU settings. Engaging with them can provide valuable insights into the role and may even lead to recommendations or referrals.
✨Tip Number 3
Consider volunteering or shadowing in similar environments before applying. This hands-on experience will enhance your understanding of the challenges faced by students and show your dedication to making a difference.
✨Tip Number 4
Be prepared to discuss your personal experiences that relate to the role during interviews. Sharing relevant stories can help build rapport and showcase your empathy and understanding of the needs of young people.
We think you need these skills to ace SEND Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the SEND Support role. Highlight your relevant experiences in youth work, coaching, or care that align with the role.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the SEND Support position. Emphasise any experience you have working with young people, especially those with special educational needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your understanding of the challenges they face. Use specific examples from your past experiences to demonstrate how you can make a difference.
Prepare for Potential Interviews: Think about common interview questions related to behaviour support and trauma-informed approaches. Prepare thoughtful responses that reflect your calmness and ability to build trust with students.
How to prepare for a job interview at Protocol Education
✨Show Your Passion for Supporting Young People
Make sure to express your genuine interest in helping young people, especially those facing challenges. Share any relevant experiences from youth work, coaching, or personal encounters that highlight your commitment to making a difference.
✨Demonstrate Calmness Under Pressure
Since the role involves supporting students with emotional and behavioural challenges, be prepared to discuss how you stay calm in difficult situations. Use examples from past experiences where you successfully managed stress or conflict.
✨Highlight Your Ability to Build Trust
Building trust is crucial in this role. Be ready to talk about how you establish rapport with individuals quickly. Share specific strategies or techniques you've used in previous roles to connect with others.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your enthusiasm and helps you understand their approach to SEND support. Inquire about their training opportunities or how they implement trauma-informed practices.