Digital Copywriter

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. You’ll be a self-starter who’s not afraid to tackle complex projects with a can-do attitude. Commitment to meeting deadlines is important. Ability to work under pressure and meet tight deadlines with strong organizational skills and ability to handle multiple assignments. A team player, willing to support the team and wider stakeholders. Good knowledge of recent developments in the market – content, copy, research and technology.

The Role

We’re looking for mid-weight copywriter to create high-quality UX and functional copy. You will be confident taking complex information and presenting it concisely and clearly. You’ll also have an innate understanding of digital engagement usability.

Your responsibilities:

• Produce B2C user interface copy for the highly regulated consumer in financial services.
• Analyse complex product information to develop communications for the everyday consumer.
• Proofread existing copy, paying particular attention to consistency and brand tone of voice.
• Work closely with UX, design and tech teams to improve the content creation and delivery process.
• Develop outstanding and high-quality content to support superior and personalised customer solutions, enhance user engagement and retention, as well as improve the promotion of digital solutions in the most efficient way.
• Take ownership, manage, and deliver to deadlines of specific content, often across multiple projects/assignments.
• Amend, revise or re-develop copy or content in response to the feedback from the clients, stakeholders, and team.
• Sub-edit content written by colleagues and stakeholders.
• Apply Client/TCS tone of voice, house style, content strategy, and customer experience principles and best practice.
• Accept and provide constructive feedback while understanding the constraints of the business making sure the content meets the high brand standards.

Your Profile

Essential skills/knowledge/experience:

• UX writing experience is key - knowing how to create concise, clear, useful, effective and consistent copy – working from background information presented.
• Good command of the English language, grammar, and colloquialisms.
• Excellent skills in writing copy for digital experiences offered to customers in the UK is preferable.
• Experience with copy standards and tone of voice.
• Good copywriting skills and experience of working closely with a UX team and experience of writing functional copy.
• Analytical capabilities and understanding of the requirements process, ideally with experience referencing user stories.
• Exceptional communication skills and confidence in explaining their work.
• Awareness of agile methodology.
• Adaptability and ability to deliver in a dynamic environment where things do not always go to plan.
• Exposure to content strategy and understanding of where copy fits into the software design process.
• Travel to London/Peterborough for workshops as required.

Desirable skills/knowledge/experience:

• Retirement/Pension industry knowledge.
• Good understanding of TPR & FCA Regulations.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role.

Next Steps:

Application Process:

• Online application: You can apply directly through LinkedIn/by uploading your CV.
• Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.
• Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.
• HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.

Beware of Fraudulent offers: This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests!

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.