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- Tasks: Be the friendly face at our reception, managing calls and welcoming visitors.
- Company: Join YBS, a member-focused organisation that values people over profits.
- Benefits: Enjoy 25 days holiday, flexible working, and a bonus scheme up to 15%.
- Why this job: Perfect for those who love helping others in a supportive and inclusive environment.
- Qualifications: Prior receptionist experience is a plus, but a positive attitude is key!
- Other info: Fixed term role until May 2026 with opportunities for personal development.
The predicted salary is between 24000 - 33600 ÂŁ per year.
We have an exciting opportunity for a Receptionist to join our Leeds based Facilities Management function. If you’re a highly organised individual who gets joy from going above and beyond for people, this might be the perfect position for you.
About the role
Overall, you’ll be the first point of contact for our visitors, colleagues and suppliers who visit the Reception Desk at our Head Office development at Broad Gate, Leeds. Day to day you’ll be:
- Managing front desk telephony, answering all internal calls and dealing with queries as appropriate.
- Managing visitors, booking in all visitors following requests from colleagues and providing meet and greet on arrival, and answering any queries.
- Managing parking requests and assigning parking for internal and external visitors.
- Liaising with colleagues for meeting room set ups/layouts and refreshments (dependent on site).
- Ensuring stationary, toners, catering supplies are ordered as appropriate (dependent on site).
- Checking First aid boxes monthly and ordering of supplies alongside health & safety supplier compliance checks.
- Undertaking desk utilisation reports 2-3 times a week.
- Working alongside security to ensure all security processes are followed.
- Supporting facilities manager with any queries/requirements.
About you
Alongside being a highly organised individual, you will have:
- Prior receptionist experience is desirable but not essential.
- Great communication and customer service skills.
- A friendly “can do” attitude; you’ll take everything in your stride.
- Experience of working with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. Here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility: We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance.
Development: We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey.
Inclusivity: We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves.
About our Benefits
- Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension: We’ll contribute up to 11% into your YBS pension.
- Healthcare: You’ll have access to a range of health benefits including private medical insurance, dental and healthcare plans.
- My Benefits: You’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply? If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Receptionist (Fixed Term Until until 31st May 2026) employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Fixed Term Until until 31st May 2026)
✨Tip Number 1
Familiarise yourself with the layout of the Broad Gate office and the facilities available. Knowing where everything is will help you feel more confident during your interview and demonstrate your proactive approach.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. As a receptionist, you'll need to be friendly and approachable, so showcasing your excellent customer service skills during the interview is key.
✨Tip Number 3
Research common front desk scenarios and how to handle them effectively. Being prepared to discuss how you would manage visitor queries or phone calls can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company culture during your interview. YBS values inclusivity and a 'can do' attitude, so expressing your excitement about contributing to their team will resonate well with the interviewers.
We think you need these skills to ace Receptionist (Fixed Term Until until 31st May 2026)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous receptionist roles or customer service positions. Emphasise your organisational skills and ability to manage multiple tasks, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific aspects of the job description, such as managing front desk telephony and liaising with colleagues, to demonstrate your understanding of the role.
Showcase Communication Skills: In both your CV and cover letter, highlight your communication skills. Provide examples of how you've successfully interacted with customers or colleagues in the past, as this is crucial for a receptionist role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist.
How to prepare for a job interview at Yorkshire Building Society Group
✨Showcase Your Organisational Skills
As a Receptionist, being organised is key. Prepare examples of how you've managed multiple tasks or prioritised effectively in previous roles. This will demonstrate your ability to handle the front desk efficiently.
✨Emphasise Your Communication Skills
Since you'll be the first point of contact for visitors and colleagues, highlight your communication skills. Be ready to discuss how you've successfully dealt with queries or resolved issues in a friendly manner.
✨Demonstrate a 'Can Do' Attitude
The job description mentions a friendly 'can do' attitude. Be prepared to share instances where you went above and beyond to help someone, showcasing your positive approach to customer service.
✨Familiarise Yourself with Microsoft Office
Since experience with Microsoft Office is mentioned, brush up on your skills in Word, Excel, PowerPoint, and Outlook. You might be asked about your proficiency, so having specific examples of how you've used these tools can be beneficial.
