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- Tasks: Lead and inspire a team while ensuring operational excellence in a vibrant restaurant environment.
- Company: Join TGI Fridays, a legendary brand with a rich history since 1965, known for fun and flavour.
- Benefits: Enjoy flexible hours, weekly pay, 50% off food, and generous holiday leave.
- Why this job: Be part of a dynamic team where every day feels like Friday, celebrating diversity and inclusion.
- Qualifications: Experience in hospitality or management is preferred; strong communication and problem-solving skills are essential.
- Other info: Candidates must be over compulsory school leaving age to apply.
The predicted salary is between 24000 - 36000 £ per year.
Be among the first 25 applicants. We don’t need an introduction. You’ve heard of us before. Legendary red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City. Tom Cruise didn’t teach himself to flair in Cocktail, we did. The Long Island ice tea wasn’t created on its own, we created it. Loaded potato skins..? Yep it was us! This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values. In here we work hard, we want to succeed, we want to progress…and we want to party. In here, every day is Friday. A TGI Friday…
Behind every great unique TGI Fridays experience, are our great Managers and Team! They are the heart and soul of everything we do, which is why we’re looking for a brilliant and passionate Duty Manager to join our team here at Fridays.
Key Responsibilities- Directs and leads team members.
- Supporting the Deputy General Manager with operational procedures and issues.
- Support the manager on duty to lead and inspire the performance of their team.
- Responsibility for supporting many aspects of the Restaurant, Kitchen or Bar's operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- Ensure that TGI Friday’s standards are maintained, and the departments performance delivers its targets through a People First, Guest Obsessed, Operational Excellence Strategy.
- Experience in a similar role, with a proven track record of leading a team is preferential.
- Restaurant / hospitality experience would be desirable.
- Good problem-solving skills and the ability to think fast.
- Great communication skills to lead and inspire a team and delight our guests.
- Time and a half is paid when more than 48 hours are worked in a week.
- Flexible working patterns to support well-being and a better work-life balance.
- Weekly pay every Friday for our Team Members.
- Participation in a pension scheme.
- Development programmes that support and fast track career progression.
- Apprenticeship programmes available to all levels.
- Unlimited access to 50% off our food menu for each Team Member and up to 5 of their family and friends.
- Unlimited soft drinks while on shift.
- Team celebrations on 4th July and Thanksgiving.
- Recognition for great performance aligned to our TGI Fridays Values.
- Great incentives for delivering great results.
- A generous Refer a Friend scheme.
- Wagestream - Track, access and manage your pay at any time.
- Hospitality action membership.
- 28 days paid holiday (pro-rata).
- Reward programmes, long service awards and staff recognition and incentives.
In our Fridays Family, we celebrate people of all stripes. We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breathe our TGI Fridays values of Pride, Passion, Personality and Protection. Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be a part of. We are an equal opportunities employer. That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries. And remember - "No one ever made a difference by being like everyone else." - P.T Barnum
Candidates must be over compulsory school leaving age to apply for this position.
Seniority level: Mid-Senior levelEmployment type: Part-time
Job function: Management and Manufacturing
Industries: Restaurants
Duty Manager - City employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - City
✨Tip Number 1
Familiarise yourself with TGI Fridays' values and culture. Understanding their 'People First, Guest Obsessed' approach will help you align your responses during interviews and show that you're a good fit for the team.
✨Tip Number 2
Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've successfully led a team, resolved conflicts, or improved service standards in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet in a busy environment, as this is crucial for a Duty Manager role at TGI Fridays.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the interview process and what the company values most in their managers, giving you an edge in your application.
We think you need these skills to ace Duty Manager - City
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at TGI Fridays. Highlight your relevant experience in leading teams and managing operations in your application.
Tailor Your CV: Customise your CV to reflect your experience in the restaurant or hospitality industry. Emphasise your leadership skills, problem-solving abilities, and any achievements that align with TGI Fridays' values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams successfully and how you embody the TGI Fridays values of Pride, Passion, Personality, and Protection.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this aligns with TGI Fridays' values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to motivating and inspiring team members, as well as how you handle challenges and ensure operational excellence.
✨Know the Brand Inside Out
Familiarise yourself with TGI Fridays' history, values, and menu items. Being able to discuss their unique offerings and what sets them apart will show your genuine interest in the company and its culture.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and quick thinking. Think of scenarios where you've had to make fast decisions or resolve conflicts, and be ready to share how you handled those situations effectively.
