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For Companies At a Glance
- Tasks: Serve customers, replenish stock, and ensure a delightful shopping experience.
- Company: Join Booths, a family-run business since 1847, known for excellent food and drink.
- Benefits: Enjoy a supportive team environment with bespoke training and flexible part-time hours.
- Why this job: Be part of a caring family that values customer satisfaction and teamwork.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This is a part-time role with a contract of 15 hours per week.
Booths is more than just a well-loved store. It’s a family. It’s about the People, the Product, and the Place. We’ve been a family-run business since 1847, and joining our team really does feel like joining a caring, supportive family. You feel special, and each day we work together to be the best.
Our dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Trading Customer Assistant, you could be serving customers at the checkouts, replenishing stock, checking dates on our fresh produce and grocery products, and helping unload deliveries. No retail experience is necessary to join our family. With our bespoke training, you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience.
Working Pattern
This is a part-time role with a contract of 15 hours per week.
Customer Assistant (Trading) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Trading)
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your people skills! As a Customer Assistant, your ability to connect with customers is key. Think of examples from your past experiences where you've provided great service or helped someone out.
✨Tip Number 3
Visit the store before applying. Get a feel for the atmosphere and observe how staff interact with customers. This will give you insights that you can mention in your application or interview, showing your genuine interest.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role, being open about your schedule can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Customer Assistant (Trading)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Booths' family-run ethos and commitment to customer service. Reflect this understanding in your application to show that you align with their values.
Tailor Your CV: Even if you don't have retail experience, highlight any customer service skills or relevant experiences. Emphasise your ability to work in a team and your enthusiasm for providing excellent service.
Craft a Personal Cover Letter: Write a cover letter that expresses your passion for food and drink, and your desire to contribute to a positive shopping experience. Mention why you want to join Booths specifically and how you can add value to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booths
✨Show Your Customer Focus
Since the role revolves around enhancing the customer experience, be prepared to discuss how you would prioritise customer needs. Share any past experiences where you went above and beyond for a customer, even if it's from a different context.
✨Emphasise Team Spirit
Booths prides itself on being a family-run business. Highlight your ability to work well in a team and how you contribute to a positive work environment. Mention any group activities or projects you've been involved in that showcase your collaborative skills.
✨Demonstrate Adaptability
The role involves various tasks, from serving at checkouts to replenishing stock. Be ready to discuss how you can adapt to different responsibilities and learn quickly. Share examples of times when you successfully handled multiple tasks or adapted to new situations.
✨Express Enthusiasm for Food and Drink
Booths aims to inspire customers with excellent food and drink. Show your passion for quality products and your willingness to learn about them. You could mention your favourite foods or drinks and how you enjoy sharing that knowledge with others.
