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For Companies At a Glance
- Tasks: Deliver engaging IT training sessions both in-person and online.
- Company: Join a leading global law firm based in Manchester.
- Benefits: Enjoy a permanent role with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Experience in training delivery and proficiency in eLearning tools required.
- Other info: Legal training experience is a bonus, but not essential.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our Manchester based global law firm on a permanent basis.
Responsibilities and Duties:
- Provide face to face and virtual classroom and one-on-one training, floor walking, labs and personal consulting sessions.
- Independently develop learning courseware and end user documentation, consistently resolving issues or queries to ensure courseware is in a final state.
- Develop eLearning modules as required for projects and business as usual learning to supplement and/or replace IT training classes.
- Independently ensure learning courseware and end user documentation is regularly reviewed and updated for continued accuracy.
- Ensure all learning function administrative processes are adhered to and completed in a timely manner.
- Ensure preventative maintenance routines on training PCs are followed to ensure images are appropriately prepared for training delivery.
- Participate in a positive proactive working relationship between the IT Learning & Development team, other IT departmental teams and our customers.
Knowledge, Skills and Experience:
- Experience of training delivery/development in a similar role at a similar level.
- Proficient in development of eLearning modules with Articulate or Captivate.
- Legal training experience a plus.
- Advanced knowledge of Microsoft Office 2016 in addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters).
- Proficiency in iManage document management system applications (FileSite, iManage, Work 10).
- Proficiency using virtual meeting platforms (Webex, Teams and Zoom).
- Knowledge of Windows 10.
- Knowledge of mobile devices (iPhone, Android).
- Knowledge of telephone and voicemail systems, preferably Cisco.
- ATD, TAP or TPMA training qualification or equivalent preferred.
IT Trainer employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as iManage and Microsoft Office 2016. Being able to demonstrate your proficiency in these applications during interviews will set you apart from other candidates.
✨Tip Number 2
Consider creating a sample eLearning module using Articulate or Captivate to showcase your skills. This practical demonstration can be a great conversation starter and highlight your ability to develop engaging training materials.
✨Tip Number 3
Network with professionals in the legal IT training field. Attend relevant webinars or local meetups to connect with others in the industry, which could lead to valuable insights and potential referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with virtual training platforms like Webex, Teams, and Zoom. Be ready to share examples of how you've effectively delivered training in a virtual environment, as this is crucial for the role.
We think you need these skills to ace IT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training delivery and development. Emphasise any specific skills related to eLearning module creation, especially with tools like Articulate or Captivate.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about IT training and how your background aligns with the responsibilities outlined in the job description. Mention any legal training experience if applicable.
Showcase Technical Proficiency: Clearly list your technical skills, particularly your knowledge of Microsoft Office 2016, iManage applications, and virtual meeting platforms. This will demonstrate your readiness for the role.
Highlight Soft Skills: Since the role involves working closely with others, emphasise your communication and interpersonal skills. Provide examples of how you've built positive relationships in previous roles.
How to prepare for a job interview at DGH Recruitment
✨Showcase Your Training Experience
Be prepared to discuss your previous training roles in detail. Highlight specific examples of how you've successfully delivered training sessions, both face-to-face and virtually. This will demonstrate your capability and confidence in the role.
✨Familiarise Yourself with eLearning Tools
Since proficiency in eLearning module development is crucial, make sure you are well-versed in tools like Articulate or Captivate. Bring examples of your work or be ready to discuss how you've used these tools in past projects.
✨Understand the Legal IT Landscape
If you have legal training experience, be ready to discuss it. If not, research common legal applications and systems mentioned in the job description, such as iManage and various document management systems, to show your willingness to learn.
✨Demonstrate Your Communication Skills
As an IT Trainer, clear communication is key. During the interview, focus on how you convey complex information simply and effectively. Use examples from your past experiences where your communication skills made a difference in training outcomes.
