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- Tasks: Engage with customers and deliver outstanding service in a vibrant hospitality environment.
- Company: Join SSP, partnering with top brands like M&S and Starbucks across the UK & Ireland.
- Benefits: Enjoy discounted meals, employee discounts, and health & wellbeing support.
- Why this job: Be part of an energetic team and make someone's day better every shift.
- Qualifications: Must be 18 or older; bring enthusiasm and a positive outlook.
- Other info: Flexible part-time roles available, working across weekdays and weekends.
Pay Rate: £12.40 per hour.
We have part-time roles available (12 hours). Hours of operation are from 8am to 9pm, working flexibly across weekdays, weekends, bank and public holidays.
Join the vibrant world of hospitality! SSP partners with renowned brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of satisfied customers in airports, train stations, and motorway services across the UK & Ireland. Be part of our energetic team every day!
As a Team Member, you will help create positive experiences for our customers. Bring enthusiasm, positivity, and passion—leave work knowing you've made someone's day better.
About You
- You believe in the power of people and start each day with a positive outlook.
- You are passionate and kind, ensuring all guests have a memorable experience.
- Applicants must be 18 years or older to perform certain tasks or work specific shifts.
About The Role
- Engage with customers and deliver outstanding service.
- Work collaboratively with colleagues to ensure smooth operations.
What We Offer
- Discounted meals during shifts.
- Employee discounts.
- Friends and Family Discount App.
- Training, apprenticeships, and development programs.
- Health & Wellbeing support.
Ready to join the buzz? Apply now to become a Team Member at SSP!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a phone call or an informal chat, let your passion for customer service shine through. This will help you stand out as someone who genuinely cares about creating positive experiences.
✨Tip Number 2
Familiarise yourself with SSP and its partner brands like Millie's Cookies, M&S, and Starbucks. Knowing their values and what they offer can help you tailor your conversations and demonstrate that you're a good fit for their team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Team Member, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Since the role involves collaborating with colleagues, think of examples from past experiences where you've worked well in a team setting and how you contributed to a positive outcome.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive customer experiences. Mention specific examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any experiences where teamwork led to success, as this will show that you can contribute to a positive working environment.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. This will showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture or training opportunities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
