At a Glance
- Tasks: Engage with customers and handle security issues in a retail environment.
- Company: Join MAN Commercial Protection, a leader in security services.
- Benefits: Enjoy double pay on bank holidays, free IPSA membership, and high street discounts.
- Why this job: Be part of a dynamic team while making a real difference in customer safety.
- Qualifications: Must have valid SIA DS/SG and CCTV licences, plus excellent communication skills.
- Other info: Full uniform provided and access to 24-hour counselling and legal helplines.
The predicted salary is between 24000 - 36000 £ per year.
MAN Commercial Protection are looking for an experienced Retail Security Officer located in Clacton on Sea.
Shift Pattern: 4 on 4 off day shift.
Main Responsibilities:
- Customer focused and comfortable to interact and deal with members of the public on a day-to-day basis
- React promptly and appropriately to any security issues that may arise
- Have the ability to work well individually and as part of a busy team
The ideal candidate must have:
- A valid SIA DS or SG Licence and CCTV Licence
- A full 5-year checkable work / education history.
- Full Driving licence and own vehicle.
- Excellent communication and administration skills.
- Corporate Security Experience
- Customer Service Skills
- Excellent punctuality and attendance
Benefits:
- Full uniform supplied
- Double pay on Bank Holidays
- Free International Professional Security Association (IPSA) membership
- Access to 24-hour counselling helpline through IPSA
- Access to 24-hour legal helpline through IPSA
- Company pension
- Perks at Work High Street Discount
If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!
Retail Security Officer employer: MAN Commercial Protection
Contact Detail:
MAN Commercial Protection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service expectations in retail environments. This knowledge will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Network with current or former Retail Security Officers to gain insights into the day-to-day responsibilities and challenges they face. This can provide you with valuable information to discuss in your application process.
✨Tip Number 3
Highlight any relevant experience you have in customer service or corporate security during your conversations with potential employers. Being able to articulate how your background aligns with their needs can set you apart.
✨Tip Number 4
Prepare for situational questions that may arise during interviews, such as how you would handle a security breach or a difficult customer. Practising your responses can help you feel more confident and ready to impress.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail security and customer service. Emphasise your SIA DS or SG Licence, CCTV Licence, and any corporate security experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to handle security issues. Mention your punctuality and attendance record, as these are important for the role.
Highlight Your Skills: In your application, clearly outline your skills that match the job description, such as teamwork, individual work capability, and customer interaction. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MAN Commercial Protection
✨Showcase Your Customer Service Skills
As a Retail Security Officer, you'll be interacting with the public regularly. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your Security Knowledge
Make sure you understand the key responsibilities of the role, including responding to security issues and working as part of a team. Familiarise yourself with relevant security protocols and be ready to discuss how your experience aligns with these requirements.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about potential security incidents you might encounter in a retail environment and how you would respond. This will show your problem-solving skills and ability to think on your feet.
✨Highlight Your Qualifications
Ensure you mention your valid SIA DS or SG Licence and CCTV Licence, as well as your full driving licence. Having a checkable work history is crucial, so be ready to discuss your past roles and how they have prepared you for this position.