Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our Vauxhall branch, greeting customers and managing calls.
- Company: Join Arnold Clark, a leader in the automotive industry known for outstanding customer service.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Why this job: Make a difference with your smile while working in a supportive and inclusive environment.
- Qualifications: Great phone skills, a passion for service, and the ability to multitask are essential.
- Other info: Flexible hours and a chance to grow within a diverse team.
The predicted salary is between 20000 - 28000 £ per year.
We are recruiting for a Receptionist to join our Vauxhall branch in Mount Vernon.
We offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours:
Monday and Tuesday 1pm - 6pm
Wednesday to Friday 1pm - 8pm
About the role
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day-to-day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi-task
Nice to have (but not essential):
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Receptionist employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture at Arnold Clark. Understanding their commitment to diversity and inclusion can help you align your responses during any interviews, showcasing how you can contribute to their values.
✨Tip Number 2
Practice your telephone manner and customer service skills. Since you'll be the first point of contact for customers, demonstrating a warm and professional approach in mock scenarios can set you apart from other candidates.
✨Tip Number 3
Get comfortable with multitasking. As a Receptionist, you'll need to manage various tasks simultaneously, so consider practising this skill in a busy environment or through role-playing exercises with friends.
✨Tip Number 4
Research common customer service scenarios and prepare responses on how you would handle them. This will not only boost your confidence but also demonstrate your proactive approach to problem-solving during the interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and include specific examples of how you've gone above and beyond for customers.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your interpersonal skills and any relevant experience that demonstrates your ability to manage customer enquiries effectively.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Arnold Clark Group
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle enquiries and manage calls effectively.
✨Demonstrate Your Organisational Skills
The role requires multitasking and keeping the customer areas tidy. During the interview, discuss how you prioritise tasks and stay organised, especially in busy environments. This will show that you're capable of managing the daily admin duties.
✨Exhibit a Positive Attitude
A warm smile and positive energy can make a huge difference in customer interactions. Make sure to convey your enthusiasm for the role and your genuine interest in helping customers feel welcome and valued.
✨Familiarise Yourself with the Company Culture
Research Arnold Clark's commitment to diversity and inclusion. Be ready to discuss how your values align with theirs and how you can contribute to a collaborative environment. This shows that you're not just looking for a job, but a place where you can grow and thrive.
