At a Glance
- Tasks: Join our Returns team to process customer returns efficiently and accurately.
- Company: QVC is a leading retail and media company focused on delivering great customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to customer satisfaction.
- Qualifications: No prior experience needed; basic PC skills and a commitment to punctuality are essential.
- Other info: Temporary contract until February 2026 with evening shifts available.
UK875Distribution is about getting the right stock, to the right place, at the right time. Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!
Hourly Pay £13.00 per hour
Contract type: Temporary until 1st February 2026
Working hours: Part Time Evenings: 20 - 25 hours Mon-Fri 15:00-23:00. You will work either 4 hours (20 hour contract) or 5 hours (25 hour contract) and you will need to complete your hours within the availability of Monday-Friday between 15:00-23:00. You will confirm 2 weeks’ in advance of your working hours each week.
What will I be doing as a Warehouse Team Member in the Returns team?
- The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
- It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
About You – What you will need to be effective in your role:
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens).
- Eye for details, as Quality Customer Service is our number one priority.
- You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- Commitment and punctuality are essential within this role.
Submit your application and join our team today! If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more.
QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
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Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00 employer: Qvc
Contact Detail:
Qvc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00
✨Tip Number 1
Familiarise yourself with the basics of warehouse operations, especially focusing on returns processes. Understanding how returns are handled can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any experience you have with customer service or teamwork in your conversations. Since this role emphasises quality customer service, demonstrating your ability to work well with others will make you a more attractive candidate.
✨Tip Number 3
Practice your basic PC skills before applying. Since the role is PC-based, being comfortable with data entry and navigating different screens will help you stand out as a candidate who is ready to learn and adapt quickly.
✨Tip Number 4
Be prepared to discuss your availability and commitment to punctuality during the application process. Showing that you understand the importance of being reliable and meeting deadlines will resonate well with the hiring team.
We think you need these skills to ace Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements of the Warehouse Assistant position. Highlight your ability to handle returns, work with PCs, and manage heavy items if applicable.
Tailor Your CV: Make sure your CV reflects relevant skills such as attention to detail, teamwork, and punctuality. Even if you lack direct warehouse experience, emphasise any transferable skills that demonstrate your ability to learn quickly and work efficiently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your commitment to customer service and how you align with QVC's values of inclusion and belonging. Be sure to highlight your availability for the specified working hours.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at Qvc
✨Show Your Attention to Detail
Since the role requires an eye for detail, be prepared to discuss examples from your past experiences where you demonstrated this skill. Highlight any situations where accuracy was crucial, especially in a fast-paced environment.
✨Demonstrate Basic PC Skills
As the position is PC-based, make sure to mention your familiarity with data entry and basic navigation on computers. If you have any specific software experience, be ready to talk about it.
✨Emphasise Teamwork and Punctuality
The company values commitment and punctuality, so share examples of how you've worked effectively within a team and maintained a strong attendance record in previous roles. This will show that you understand the importance of reliability.
✨Express Your Motivation and Energy
Convey your enthusiasm for the role and the company. Talk about what excites you about working in a warehouse environment and how you can contribute positively to the team dynamic.