Female Complex Support Worker
Female Complex Support Worker

Female Complex Support Worker

Full-Time No home office possible
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At a Glance

  • Tasks: Support an individual with complex needs through engaging activities and compassionate care.
  • Company: Acuity Care Group has 20 years of experience in supported living healthcare.
  • Benefits: Enjoy perks like flexible hours, health plans, discounts, and ongoing training opportunities.
  • Why this job: Make a real difference in someone's life while working in a supportive and empowering environment.
  • Qualifications: Experience in complex care, spinal injury, and bowel care is essential.
  • Other info: Drivers needed due to location; shifts are waking nights from 22:00 to 09:15.

Location: Woodborough, Nottingham

Pay rates: Β£13.13 per hour

Night Shifts: 22:00 – 09:15 (3 shifts per week)

Drivers required to get to and from work due to location and shift times.

We have a rewarding opportunity for the right person to work with an individual living in their family home in Woodborough, Nottingham. This person has complex clinical needs, a spinal cord injury & lower limb paralysis but this does not define them. More interestingly, they love swimming, gardening, reading and visiting the garden centre, so it would be an advantage if you have similar interests.

Enriching activities will be an important factor in your support, and you will bring a wonderfully empathetic approach to truly make a difference to this person’s life. You will also need to bring previous experience with you in the following:

  • Complex Care
  • Spinal Injury
  • Bowel Care

What will your shift involve?

In this role, you will be providing high-quality care mainly on a 1:1 basis and some 2:1 crossover, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

More about Acuity Care Group

We have been around for nearly 20 years and have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

  • LD&A – Learning Disabilities & Autism
  • Bespoke
  • Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please send us your CV through the job link. If you have any questions and need to know more before you apply, please give us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

  • Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
  • Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
  • Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships
  • Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
  • Further training in NVQs in Health and Social Care
  • Progression opportunities within the organisation
  • Ongoing training and development
  • A generous Refer a Friend scheme - receive up to Β£500!

Female Complex Support Worker employer: Acuity Care Group

Acuity Care Group is an exceptional employer, offering a supportive and compassionate work environment for those passionate about making a difference in the lives of individuals with complex care needs. With a strong focus on employee growth, we provide ongoing training opportunities, including NVQs in Health and Social Care, and a generous Refer a Friend scheme. Located in Woodborough, Nottingham, our team enjoys a culture that values person-centred care, ensuring that every staff member feels empowered and appreciated while contributing to meaningful and enriching experiences for our clients.
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Contact Detail:

Acuity Care Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Female Complex Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with spinal cord injuries and lower limb paralysis. Understanding their challenges and how to provide empathetic support will set you apart during discussions.

✨Tip Number 2

Highlight any relevant experience you have in complex care, especially in areas like bowel care. Be prepared to discuss specific scenarios where you've successfully supported someone with similar needs.

✨Tip Number 3

Show your passion for engaging in activities like swimming, gardening, or reading. Mentioning shared interests can help build rapport and demonstrate your commitment to enhancing the individual's quality of life.

✨Tip Number 4

Prepare to discuss your communication skills and how you adapt your approach to meet the preferences of those you support. Clear and confident communication is key in building trust and ensuring effective care.

We think you need these skills to ace Female Complex Support Worker

Empathy
Complex Care Experience
Spinal Injury Knowledge
Bowel Care Management
Communication Skills
Patient-Centred Approach
Activity Planning
Household Management
Social Interaction Facilitation
Trust Building
Adaptability
Team Collaboration
Problem-Solving Skills
Time Management
Driving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in complex care, spinal injury, and bowel care. Use specific examples to demonstrate your skills and how they relate to the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy and passion for supporting individuals with complex needs. Mention any shared interests, like swimming or gardening, to create a personal connection.

Highlight Communication Skills: Emphasise your ability to communicate clearly and confidently, as this is crucial for building trust with the individual you will be supporting. Provide examples of how you've successfully communicated in previous roles.

Prepare for Screening Questions: Anticipate potential screening questions related to your experience and approach to care. Be ready to discuss how you would engage the individual in meaningful activities and support their independence.

How to prepare for a job interview at Acuity Care Group

✨Show Your Empathy

As a Female Complex Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles, especially when working with individuals who have complex needs.

✨Highlight Relevant Experience

Make sure to discuss your experience with complex care, spinal injuries, and bowel care. Specific examples will help illustrate your qualifications and show that you understand the responsibilities of the role.

✨Connect Over Shared Interests

Since the individual you'll be supporting enjoys swimming, gardening, and reading, mention any similar interests you have. This can help build rapport and demonstrate your ability to engage in meaningful activities together.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you successfully navigated difficult circumstances in care settings.

Female Complex Support Worker
Acuity Care Group
A
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