Crew Member

Crew Member

Dundee Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
  • Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
  • Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
  • Why this job: Be part of a fun team with opportunities for growth and exciting competitions like the 'Fry Cup'.
  • Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit!
  • Other info: Great career progression with over 70% of managers promoted from Crew Member roles.

In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

  • Under 18: ÂŁ11 - ÂŁ12 per hour depending on where you are located
  • 18 and over: ÂŁ12.40 - ÂŁ13.45 per hour depending on where you are located

REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to ÂŁ1 per hour
  • Long service Love2Shop voucher reward - 5 years ÂŁ, 10 years ÂŁ
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you’re part-time)
  • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!

YOU'LL BE ENTHUSIASTIC ABOUT

  • People
  • Quality Food
  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

WHAT YOU'LL BE DOING

  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we’re famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You’ll need to communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn’t just a job – it can be a career!

Crew Member employer: Five Guys

Five Guys is an exceptional employer that values its Crew Members by offering competitive pay, flexible hours, and a vibrant work culture focused on teamwork and customer service. With opportunities for career advancement and a commitment to employee wellbeing through benefits like Wagestream and generous holiday allowances, Five Guys fosters an environment where you can thrive both personally and professionally. Join us in delivering quality food and unforgettable experiences while enjoying perks like team competitions and employee discounts in a fun, fast-paced setting.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Member

✨Tip Number 1

Show your enthusiasm for customer service during any interactions you have with us. Whether it's in person or over the phone, a positive attitude and a genuine interest in helping others can really make you stand out as a candidate.

✨Tip Number 2

Familiarise yourself with Five Guys' values and culture. When you demonstrate that you understand and align with our competitive, enthusiastic, and family-oriented approach, it shows that you're not just looking for any job, but that you want to be part of our team.

✨Tip Number 3

Be prepared to discuss your ability to work in a fast-paced environment. Share examples from previous experiences where you've successfully managed multiple tasks at once, as this is crucial for a Crew Member role.

✨Tip Number 4

Network with current or former Five Guys employees if possible. They can provide insights into the company culture and what it takes to succeed, which can help you tailor your approach when applying through our website.

We think you need these skills to ace Crew Member

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Adaptability
Multitasking
Problem-Solving Skills
Basic Food Preparation
Cash Handling
Positive Attitude
Work Ethic
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service in delivering quality food.

Tailor Your CV: Highlight any previous experience in customer service or fast-paced environments. Emphasise your enthusiasm for teamwork and your ability to adapt to different roles within the restaurant.

Craft a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work at Five Guys specifically and how you align with their values of being competitive, enthusiastic, and having integrity.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for customer service and quality food during the interview. Five Guys values enthusiasm, so share examples of how you've gone above and beyond to deliver great service in previous roles.

✨Demonstrate Teamwork Skills

Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight instances where you collaborated effectively to achieve a common goal, as teamwork is crucial at Five Guys.

✨Be Ready for a Fast-Paced Environment

The position is varied and fast-paced, so show that you can handle multiple tasks efficiently. You might be asked situational questions about how you would manage busy periods, so think of relevant examples beforehand.

✨Understand the Brand

Familiarise yourself with Five Guys' values and what makes them unique. Being able to articulate why you want to work there and what you appreciate about their approach to food and service will impress your interviewers.

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