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For Companies At a Glance
- Tasks: Lead digital transformation projects and manage a dynamic delivery team.
- Company: Join a London Borough Council committed to innovative digital change.
- Benefits: Enjoy flexible working, generous holidays, and a competitive salary.
- Why this job: Make a real impact on community services and foster a culture of innovation.
- Qualifications: Experience in digital project management and strong stakeholder engagement skills required.
- Other info: Opportunity for professional growth and a chance to shape digital delivery.
The predicted salary is between 75000 - 105000 ÂŁ per year.
This London Borough Council is seeking an accomplished Digital Delivery Manager to lead the transformation and delivery of digital change initiatives across our council. Reporting to the Head of Digital & Products, this pivotal role will have responsibility for developing our Digital Delivery Team and shaping the digital project management landscape. You’ll play a key role in managing our digital project portfolio, embedding effective processes, and delivering better digital outcomes for our community and organisation.
The role offers the opportunity to drive significant impact—whether streamlining council services, implementing new digital solutions, or fostering a culture of accountability, collaboration, and innovation. You will work with a mix of permanent staff and experienced contractors, supporting professional growth and developing robust governance for all digital programmes.
Main Responsibilities
- Lead, manage, and develop the Digital Delivery Team—including project managers, service designers, PMO analysts, architects, and others—to deliver digital projects on time, within budget, and to high standards.
- Oversee and develop the Digital PMO, including portfolio planning and reporting, resource and financial management, and project assurance.
- Design and implement digital project, programme, and portfolio management processes and templates across the council.
- Ensure digital investments align with council objectives and that every project complies with relevant governance and digital strategy.
- Be the escalation point for project managers, and work with senior stakeholders to manage risks and issues.
- Drive communications and business engagement to support adoption of digital processes and good governance.
- Collaborate with key partners in Finance, Procurement, Legal, and Information Governance to ensure seamless, compliant delivery.
- Champion a digital delivery culture of urgency, transparency, accountability, and best practice—focused on outcomes and risk management.
- Support the development and professional growth of team members, including those new to formal project management.
- Contribute to continuous improvement of digital delivery, portfolio management, and change adoption processes.
What We’re Looking For
- We’re searching for a results-driven, dynamic leader with a passion for digital transformation and a deep understanding of digital project delivery.
- You should excel at line management, stakeholder engagement, and developing effective processes in complex environments.
- Excellent knowledge of project, programme, and portfolio management methodologies, tools, and governance.
- Extensive experience leading digital change in large, complex organisations—ideally including the public sector.
- Proven track record as a Digital Portfolio/Programme Manager, with responsibility for multiple projects and teams.
- Strong stakeholder management and communication skills—able to interpret technical issues for non-technical audiences.
- Proficiency in risk management, resource planning, financial management, and assurance reporting.
- Ability to motivate and develop teams; adept at building a collaborative, improvement-focused culture.
- Understanding of IT systems common in local government and the latest technology trends.
- Relevant professional qualifications are desirable.
Behaviours: Delivery focused, strong on governance, dynamic, enthusiastic, and collaborative. A constant drive to improve is essential.
Why Join Us?
- Flexible and hybrid working arrangements
- Generous holiday allowance and leave entitlements
- Competitive salary and Local Government Pension Scheme membership
- Opportunity to shape the future of digital delivery at the council
- Supportive leadership and opportunities for professional growth
Application Process
If this opportunity excites you, we’d love to hear from you! Please send your CV and a supporting statement (maximum 4 pages) to Jo Cumper at [email]. You’re also welcome to arrange an informal chat to learn more about the role and our vision for digital delivery in this London Borough Council. We are committed to building a diverse team and welcome applications from all backgrounds. Are you passionate about leading digital transformation and empowering teams to deliver meaningful change? Do you thrive in a collaborative, fast-paced environment? If so, we encourage you to apply and help us shape the future of digital services for this London Borough Council’s residents and staff.
Digital Delivery Manager employer: London Office of Technology & Innovation
Contact Detail:
London Office of Technology & Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific digital transformation initiatives that the council has undertaken in the past. Understanding their previous projects will help you demonstrate your knowledge and show how you can contribute to future initiatives.
✨Tip Number 2
Network with current or former employees of the council, especially those in digital roles. They can provide insights into the organisational culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with project management methodologies relevant to public sector digital transformations. Be ready to share specific examples of how you've successfully led teams and managed complex projects.
✨Tip Number 4
Showcase your understanding of the latest technology trends and how they can be applied within local government. This will highlight your proactive approach and commitment to driving innovation in digital delivery.
We think you need these skills to ace Digital Delivery Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Digital Delivery Manager position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling CV: Your CV should clearly outline your relevant experience in digital project management, including specific examples of successful projects you've led. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Strong Supporting Statement: In your supporting statement, address the key competencies mentioned in the job description. Use clear examples to illustrate your leadership skills, stakeholder engagement, and experience in managing digital transformations.
Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Ensure there are no spelling or grammatical errors, and that your application is concise and well-structured.
How to prepare for a job interview at London Office of Technology & Innovation
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Digital Delivery Manager. Familiarise yourself with digital project management methodologies and be ready to discuss how your experience aligns with leading transformation initiatives.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead and develop teams. Highlight your experience in managing diverse groups, fostering collaboration, and driving a culture of accountability and innovation.
✨Engage with Stakeholders
Be ready to discuss your approach to stakeholder engagement. Share specific instances where you've successfully communicated complex technical issues to non-technical audiences, as this is crucial for the role.
✨Demonstrate Continuous Improvement Mindset
Illustrate your commitment to continuous improvement by discussing past experiences where you've implemented changes that enhanced digital delivery processes. Show that you're proactive about seeking better outcomes.
