Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service and maintain a clean, friendly environment.
- Company: McDonald's UK has been a leading brand for over 50 years, committed to core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks!
- Why this job: Be part of a vibrant team that values inclusivity and community while making customers smile.
- Qualifications: Must be friendly, energetic, and able to communicate effectively with customers and teammates.
- Other info: Work in a fast-paced environment where your enthusiasm and genuine smile make a difference.
The predicted salary is between 18000 - 24000 £ per year.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you will become part of a team that works together to provide the best customer experience. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you will be working in our fast moving, high energy environment and we are looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Customer Care Assistant - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Assistant - Full Time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and approachable, as these traits are essential for a Customer Care Assistant role.
✨Tip Number 3
Visit a local McDonald's and observe the staff in action. Take note of their interactions with customers and how they maintain a high-energy environment. This will give you insights to discuss during your interview.
✨Tip Number 4
Prepare to share specific examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a positive customer experience, as teamwork is crucial in this role.
We think you need these skills to ace Customer Care Assistant - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what McDonald's UK is looking for in a Customer Care Assistant. Highlight key responsibilities and required skills, such as effective communication and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with McDonald's core values of Serve, Inclusion, Integrity, Community, and Family.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Teamwork Skills
As a Customer Care Assistant, you'll be part of a team. Be prepared to discuss your previous experiences working in teams and how you contributed to achieving common goals. Highlight your ability to support colleagues and work collaboratively.
✨Communicate Effectively
Effective communication is key in this role. Practice active listening and ensure you can articulate your thoughts clearly. During the interview, maintain eye contact and engage with the interviewer to showcase your interpersonal skills.
✨Understand the Brand Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Customer Care Assistant.
