Registry & Quality Officer (Basé à London)

About Central Film School

Founded in 2008, Central Film School (CFS) is a specialist Higher Education Institution committed to amplifying underrepresented voices in the Screen industries. We offer industry-focused undergraduate and postgraduate degrees in Filmmaking, Acting for Screen, Screenwriting, and Post-Production & VFX, alongside short courses for younger learners. We equip aspiring creatives from around the world with the skills, knowledge and networks to succeed in the film and TV industry.

Overview

The overall purpose of the role is to provide support with regards to Academic, Quality and Registry activities within the School. The successful applicant will work with the Student Services and Academic Teams in timetabling, assessments, quality monitoring, and management of the Virtual Learning Environment. The role holder will also be responsible for providing support to students in accessing and utilising systems and processes maintained by the school working closely with the Director of Courses & Curriculum and the Course Leaders.

Duties

• Academic Support
  • Support Academic Staff with administrative practices such as creating assessment reports, marking sheets, module guides and timetabling and scheduling.
  • Support the Senior Registry & Quality Manager by providing accurate and timely attainment and feedback data and analysis to the Quality Assurance and Registry Committee and the Learning & Teaching Committee.
  • Support key functions such as Exam and Awards Boards which encompasses collating and providing documentation, including assessment samples, mark sheets, board agendas/minutes and module guides, to External Examiners and other external stakeholders.
  • Alongside the Student Services Team, provide students with guidance, information and support with regards to pastoral and professional services.
• Registry & Quality
  • Facilitate existing student support functions such as mitigating circumstances and student support plans.
  • Support student registration processes from the point of induction, and throughout the student journey, including creating email accounts, producing important letters, maintaining student record data, and general administrative support for the Virtual Learning Environment and Google Suite.
  • Assist with student and graduate statistical reporting, analysis and statutory returns to HESA and the Office for Students.
  • Provide other departments and external stakeholders with student data to support the work of various committees and working groups.
  • Contribute to the development and implementation of School policies and processes in relation to Quality and Registry functions, such as mitigating circumstances, appeals and academic misconduct.

Person Specification Criteria

Experience

• 1 year experience of administrative work in an office environment [E]
• Experience of similar role(s) within the higher education sector [D]
• Experience of statutory data returns to HESA and the Office for Students [D]
• Experience of delivering reports and documentation with high levels of accuracy to tight deadlines [D]
• Experience of managing change and/or adapting and developing systems and processes to support delivery of institutional strategy [D]

Skills and Abilities

• Ability to work accurately and with a high attention to detail. [E]
• Computer literacy and the ability to use a range of software packages. [E]
• Ability to organise own workload, prioritise tasks and meet deadlines. [E]
• Good interpersonal skills and the ability to work and liaise with a variety of people. [E]
• Ability to work independently and as part of a team. [E]
• Ability to work with tact, diplomacy and discretion, particularly when dealing with sensitive or confidential matters [E]
• Ability to understand and interpret complex regulations, and to explain them to others. [D]
• Ability to utilise and manipulate data to provide timely and accurate information [D]
• Excellent IT skills, using the Microsoft Suite/Google Suite of applications (including proficiency in Excel and Google Sheets) [D]

What We Offer

• 28 days annual leave + bank holidays
• Extra day off for your birthday
• Work laptop provided
• Discounted Picturehouse Cinema membership
• Cycle to work scheme
• Generous CPD and training opportunities

We review applications on a rolling basis and may close the vacancy early, so early applications are encouraged.